LensCrafters

Reviews

• TD

  Twyla Daniels

  6 days ago
  5.0
  Wow! First impressions are everlasting! That's what I can say about my experience at LensCrafters. I'm beyond words in expressing how I was phenomenally assisted by your associate, Vicky. She took great care of me and my husband as we selected frames. She was courteous, honest, genuine, patient, professional, and kind, to say the least. She was confident and competent in assisting us. I knoooow my husband and I spent hours that turned into days in deciding which pair of glasses we wanted. In the process, Vicky never missed a beat. Her temperament was the same, pleasant and welcoming and with a friendly smile that extended longer and larger than the establishment. Lol! ☺️ The service given by the LensCrafters' staff was impeccable. From Vicky, to John the Manager, Trish the Optician, to Samir and Andrew. As you can see, our experience there afforded us to really get to know them all. They provided excellent service that made us feel valuable and appreciated. We thought we had crowns on our heads because of the royal service given by them. They gave us their undivided attention; which made us feel special. My experience was unforgettable and I look forward to the next one! That's why I'm so happy I chose LensCrafters!
• JA

  Juan Amaya

  Feb 28, 2026
  5.0
  The store is huge and has many brands and frame models available. Vicky was very friendly, knowledgeable and super helpful. Great experience!!!
• SB

  Spencer B

  Feb 21, 2026
  5.0
  First time at this location. It was pretty busy when I stopped in but did not have to wait too long to be helped. John was very nice and knowledgeable about the product. Got me taken care of quick and easy.
• SR

  Serena Arreola (Rena)

  Feb 15, 2026
  5.0
  I recently had an outstanding experience at LensCrafters, all thanks to Scarlet! What truly impressed me was her attention to detail and commitment to ensuring I was completely satisfied. She is knowledgeable, friendly, and truly cares about her customers. If you're looking for a great experience at LensCrafters, be sure to ask for Scarlet!
• RW

  Rook Watters

  Feb 14, 2026
  5.0
  Excellent customer relations! I dropped by the Lens Crafters at the North Park location because I was waiting for service at the T-mobile around the corner. I asked the staff if they carried nose pad replacements (my pads fell off at some point) and the eyewear agent, Moses, said "I got you." and replaced the pads in about five minutes, for free. I didn’t purchase my frames there either! I don’t know if this is Lens Crafters policy or something Moses elected to do, but in either case, I am appreciative and applaud the person or policy.

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