LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Leo and Natasha for their exceptional service.
Repair Services
Customers appreciated the quick and free repair services offered for glasses, often noting that they received assistance even for glasses not purchased at the store.
Pricing Issues
Several reviews expressed dissatisfaction with pricing practices, including difficulties applying insurance benefits and feeling overcharged for services.
Inconsistent Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly regarding prescription errors and unprofessional behavior.
Store Environment
The store was generally described as clean and well-staffed, contributing to a pleasant shopping experience for many customers.
PH
Paul Holt
Nov 15, 2025
5.0
My experience was great with Jesse
He was able to fix my shooting glasses
100% satisfaction
Thank you bro
KW
Kylin Washington
Nov 14, 2025
5.0
Natasha was Very Helpful and Patient
VL
Victor Li
Oct 29, 2025
5.0
Service and speed were amazing. Jessie especially was extremely helpful and polite!
RM
Rafaela Martinez
Oct 27, 2025
5.0
Leo was great during my visit. I was casually looking for some glasses and Leo clearly broke down my finance options against discounts, insurance and my HSA. I did not feel any pressure to buy now, nor did I intend to buy that day, but the experience was so transparent and pleasant that I ended up leaving with an order anyway! I would recommend this place to anyone.
DG
Don Green
Oct 23, 2025
5.0
I went in to get my glasses repaired A salesman by the name of Leo assisted me and i must say he did an excellent job on repairing my glasses and I experienced great customer service. Thank you Leo
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Dallas offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyeglasses and sunglasses.
Which designer eyewear brands can I find at LensCrafters in Dallas?
You can find designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Coach, Michael Kors, Tiffany & Co., and more at this LensCrafters location.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters on Oak Lawn Ave in Dallas?
The store is open Monday through Saturday from 9:30 AM to 7:30 PM, and on Sundays from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam online at LensCrafters through their online booking link provided on their website.
Is LensCrafters in Dallas wheelchair accessible?
Yes, the LensCrafters location has a wheelchair accessible entrance and restroom facilities.
What nearby coffee shops are close to LensCrafters in Turtle Creek Village?
Nearby coffee shops include Drip Coffee and Starbucks, great places to relax and enjoy a beverage before or after your eye exam.
Are there any local salons near LensCrafters for a beauty or hair appointment?
Yes, several salons are nearby including Jeff O'Neil Salon, Collective Salon, Kaycee Clark Hair, and Laura Elizabeth Hair, so you can easily plan a beauty visit before or after your eyewear shopping.
What dining options are near LensCrafters in Dallas?
Nearby restaurants include East Hampton Sandwich Co., Malibu Poke, and Paul Martin's American Grill, offering a variety of meal choices for your convenience.
Does LensCrafters offer contact lens exams, and are they different from regular eye exams?
Yes, LensCrafters offers contact lens exams, which include additional detailed measurements beyond a regular comprehensive eye exam. There is an extra fee for the contact lens fitting and evaluation.