Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
481 reviews
5 stars
429
4 stars
9
3 stars4
2 stars1
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Leo and Jesse for their exceptional service.
Repair Services
Customers appreciated the free and quick repair services offered, often highlighting the efficiency and effectiveness of the staff in fixing glasses.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding poor service, mismanagement of orders, and unprofessional behavior from some staff members.
Pricing Concerns
Some customers expressed dissatisfaction with pricing practices and felt misled about insurance benefits, leading to frustration with the billing process.
- DSDavid SanchezJan 3, 20265.0I always get great service at this location. Salesperson Jesse is always great to work with.
- DUDrew UphoffJan 2, 20265.0Amazing service! Leo helped me out with my sunglasses. I didn’t even buy from there and helped to adjust them an under 10 seconds amazing. Thank you!
- AMAntonio MitchelleJan 2, 20261.0I recently visited the LensCrafters location on Oak Lawn to return a pair of glasses I had purchased online. The return process itself was smooth. While there, I decided to look for a new pair of frames, and Leo was extremely helpful in assisting me with selections. Unfortunately, the sale was handled by another associate, Bridgette, who appeared unfamiliar with the process and repeatedly had to ask Leo for help. She attempted to upsell me without clearly explaining what was included in the purchase, and when I asked for a detailed price breakdown, she did not provide one and implied the quoted price was my only option. I declined and was preparing to leave when Leo stepped back in and completed the sale professionally. Bridgette appeared unprofessional and visibly upset that I chose not to proceed with her pricing. Overall, I would return to this location, but I would prefer not to work with her in the future.
- SSStephanieDec 27, 20255.0Walked in to see if they could adjust my sunglasses and nose pads. They were quick and super helpful about it! The sunglasses there are also cute and fashionable I’ll be sure to come next time. Thank you again Jesse! 10/10
- PRPatrick RenéDec 19, 20255.0I’ve had nothing but great experiences at LensCrafters on Oak Lawn in Dallas. The staff is always friendly, professional, and genuinely helpful. Jesse and Leonard, in particular, are a pleasure to work with—they take the time to answer questions, explain options clearly, and make the entire process easy and stress-free.I highly recommend this location for both service and professionalism.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Dallas offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyeglasses and sunglasses.
Which designer eyewear brands can I find at LensCrafters in Dallas?
You can find designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Coach, Michael Kors, Tiffany & Co., and more at this LensCrafters location.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters on Oak Lawn Ave in Dallas?
The store is open Monday through Saturday from 9:30 AM to 7:30 PM, and on Sundays from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam online at LensCrafters through their online booking link provided on their website.
Is LensCrafters in Dallas wheelchair accessible?
Yes, the LensCrafters location has a wheelchair accessible entrance and restroom facilities.
What nearby coffee shops are close to LensCrafters in Turtle Creek Village?
Nearby coffee shops include Drip Coffee and Starbucks, great places to relax and enjoy a beverage before or after your eye exam.
Are there any local salons near LensCrafters for a beauty or hair appointment?
Yes, several salons are nearby including Jeff O'Neil Salon, Collective Salon, Kaycee Clark Hair, and Laura Elizabeth Hair, so you can easily plan a beauty visit before or after your eyewear shopping.
What dining options are near LensCrafters in Dallas?
Nearby restaurants include East Hampton Sandwich Co., Malibu Poke, and Paul Martin's American Grill, offering a variety of meal choices for your convenience.
Does LensCrafters offer contact lens exams, and are they different from regular eye exams?
Yes, LensCrafters offers contact lens exams, which include additional detailed measurements beyond a regular comprehensive eye exam. There is an extra fee for the contact lens fitting and evaluation.