Business Details
About
Blood Bank
Location
Hours
Reviews
4.2
371 reviews
5 stars
268
4 stars
23
3 stars
9
2 stars
10
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, professional, and attentive, with specific mentions of Jeremy, Kevin, and Candace as standout team members.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive donation experience.
Efficiency
Many reviews highlight the quick service and low wait times, making the donation process smooth and convenient.
Customer Experience
Overall, customers reported positive experiences, feeling valued and appreciated during their visits.
- TTTaishanna Thomas1 day ago5.0The staff is Awesome. Three wait is never long and they are patient, helpful and very courteous. Would recommend this place for an easy laid back no drama atmosphere
- WKWayne Kirchner2 days ago2.0personal was very rude by the way they came across, after try to explain something very simple, especially after I talked to the mgr about it & said it was ok, then the front staff try to over rule what she & I already agreed to
- JFJamal FranklinJan 7, 20265.0Sonia did a very good job 💯 every time I come here she makes chores that I'm welcome like family she is a fantastic phlebotomist she deserves a raise I love her she's my favorite
- ECElliott ChoyJan 3, 20264.0I've been coming here ever since it was known as ImmunoTek. The staff doesn't give any. The only thing that becomes a problem is when the computer kiosk to scan the QR code for the Donor 360 app isn't working but that only happens once in a while.
- ADAlyce DunnDec 11, 20255.0If you just MUST come to this facility and aren’t a pro at getting poked, ask for Kevin. Kevin deserves 5 stars plus some. He’s such a kind soul who actually seems to care about more than just a paycheck. He goes above and beyond with donors and is the only person I feel comfortable near me with that needle. I was overly poked at my 2nd visit, and only 2nd time donating ever, by another member of the staff who is still at this location. Since then, I developed a real fear of needles and got mad anxiety thinking about my previous experience at this location. I adventured to Octapharma (which I do not recommend either). It took 2 months but I came back to this location and thank God, Kevin was my phlebotomist. I explained to him I was petrified and he was understanding and was very professional when inserting and stabilizing the needle. I was told making requests were okay I just wish there was a better way to know if certain staff were available. It becomes draining trying to gamble the odds if the person you’d like to request is there or not. I don’t plan on returning, but just want to extend my gratitude towards Kevin for his service and pray there are others like him in the field. Thank you Kevin!
Frequently Asked Questions About KEDPLASMA Forest Lane
What is KEDPLASMA Forest Lane and what services does it offer?
KEDPLASMA Forest Lane is a blood donation center specializing in plasma and blood donation services.
Where is KEDPLASMA Forest Lane located?
It is located at 8989 Forest Lane, suite 100, Dallas, TX, 75243, USA.
What are the operating hours of KEDPLASMA Forest Lane?
The center is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 1:00 PM, and closed on Sundays.
Is KEDPLASMA Forest Lane open on holidays?
The center is closed on major holidays such as October 31, 2025, and November 1, 2025.
Which languages are supported at KEDPLASMA Forest Lane?
Services are provided in English.
How can I schedule a plasma donation appointment at KEDPLASMA Forest Lane?
You can schedule your plasma donation appointment by visiting their website or contacting them via phone.
What is the contact phone number for KEDPLASMA Forest Lane?
You can reach them at +1 214-453-2748.
What dining options are near KEDPLASMA Forest Lane?
Nearby dining options include Yama Sushi, a Japanese restaurant, and MoMo Italian Kitchen, specializing in Italian cuisine and pizza.
Are there any healthcare facilities near KEDPLASMA Forest Lane?
Yes, nearby healthcare facilities include Orchid Health Centre and Forest Lane Healthcare Center, both offering medical and physical therapy services.
What local amenities can I visit near KEDPLASMA Forest Lane?
You can visit the Forest Green Library or enjoy entertainment at the British Rose Pub nearby, providing opportunities for leisure before or after your visit.