CYCLEBAR

Reviews

• TJ

  Tatiana Johnson

  4 days ago
  1.0
  Avoid CycleBar – abusive practices and recurring charges after cancellation. I was a CycleBar member for over two years at two different studios, and unfortunately both experiences ended the same way: unauthorized recurring charges, refusal to properly process cancellations, and lack of customer support. Despite moving out of Dallas and requesting cancellation, my credit card continued to be charged. CycleBar has now taken over $1,000 in charges without my authorization, and none of my emails or phone calls have been properly addressed. What makes this worse is that CycleBar does not allow you to cancel through the app or online. Members are forced to cancel by phone, yet it is extremely difficult to reach anyone who can actually process the cancellation. In my case, the company: • Continued billing after cancellation requests • Used obstructive cancellation practices • Failed to honor refund commitments • Ignored repeated attempts to resolve the issue I previously experienced a similar issue when the Southlake studio closed mid-membership and refunds were never issued as promised. At this point, I am formally disputing the charges with my credit card issuer and reporting the issue to consumer protection agencies before taking further legal action. I strongly advise others to research reviews carefully and take preventative measures before providing payment information. Be extremely careful before trusting this company or giving CycleBar your payment information.
• VR

  Violet Ravotti

  Dec 10, 2025
  5.0
  Loved my Cyclebar experience! It was so much fun and loved the music and good vibes! Definitely coming again :)
• MM

  Mac

  Dec 3, 2025
  1.0
  I tried calling multiple times throughout this day concerning a membership. No one picked up the phone nor called me back. I understand you might be in a class at the moment, but for me to not get a phone call at all throughout the day is bad for business.
• AA

  Andy

  Oct 12, 2020
  5.0
  Had an amazing time at this studio! The vibe was amazing, great instructor, amazing music, and loved the staff there! Everything was super clean and everyone was so kind! Can’t wait to go back for my next ride! Highly recommend!!!

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