Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
552 reviews
5 stars
522
4 stars6
3 stars2
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Carolyn, Marvel, and Leslie providing exceptional service.
Staff Knowledge
Customers frequently noted the staff's knowledge and professionalism, particularly in assisting with frame selection and understanding insurance options.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about poor service and issues with management, indicating inconsistency in customer experiences.
Repair Services
Several customers appreciated the quick and effective repair services offered, with staff going above and beyond to fix glasses without charge.
Store Environment
The store was described as clean and inviting, with a good selection of frames, contributing to a pleasant shopping experience.
- BCBrayan Cruz3 days ago5.0Marvel was very helpful and gave me a great experience at this location and the staff were also very friendly. Highly recommend this location I will definitely come back to do more business with them
- MWMarvim Wolfe3 days ago5.0I ordered my glasses online but I accidentally picked a woman pair of glasses and when I went in to the store every one was very nice and helpful and they made everything right for me and I left out of the store with a smile on my face thanks to everyone who helped me you all are so amazing
- DADarwin AlwaysJan 3, 20265.0They fixed my glasses nose pads for free and in less than five minutes. Special thanks to Marvel 🙏🏼
- VKVidya KrishnaDec 26, 20251.0We met with unfriendly staff. We were using our insurance to purchase frames. The staff told they cant order new ones because we are using insurance. We told them we have got new ones ordered previously though we use insurance, but they were reluctant to help. We were in a rush so had to pick up whatever was available.
- MSMari SetiawatyDec 12, 20255.0I am skeptical with fanchise stores but, I must give my 2 thumbs up to Lenscrafters at Cypress TX (hemstead). I was greeted and assisted with smiles, warm and professional services by Ms. Marvel. She took the time to listen and understand which lenses & frames I need and completely shared opinions how they fit on me. I am not sure if other stores do this exceptional services; but rest assured this store did that for me and my sister. I would highly recommend going to lenscrafters, they have great and chic collection of frames, and on top of that, great help and services. Thank you Ms. Marvel and Lenscrafters!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which eye care insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters in Cypress, TX?
LensCrafters is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is LensCrafters located in Cypress, TX?
LensCrafters is located at 28902 Highway 290, Ste J09, Cypress, TX 77433 inside Fairfield Town Center.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam online through LensCrafters' appointment link provided on their website.
What types of lenses and eyewear brands are available at LensCrafters?
LensCrafters offers high definition, anti-reflective, polarized, and traditional lenses along with designer brands like Ray-Ban, Oakley, Prada, Versace, Dolce & Gabbana, and more.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup services for eyewear purchases.
What nearby dining options are available near LensCrafters at Fairfield Town Center?
Nearby dining options include MOD Pizza, Chipotle Mexican Grill, CAVA Mediterranean Restaurant, Jimmy John's, Five Guys, and First Watch - Fairfield Town Center.
What other health and medical services are close to LensCrafters?
Nearby health services include Hieu T. Le, OD optometrist and 1st Care Dental providing dental and oral surgery services.
Are there any notable retail stores near LensCrafters where customers can shop?
Yes, customers can visit GNC for vitamins and supplements, AT&T Store for mobile accessories, and Lovesac for furniture and home goods near LensCrafters at Fairfield Town Center.