H-E-B Pharmacy

3.7
46 reviews

About

Pharmacies
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 14100 Spring Cypress Rd in Cypress, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
14100 Spring Cypress Rd, Cypress, TX
77429, United States

Hours

Reviews

3.7
46 reviews
5 stars
29
4 stars
2
3 stars
1
2 stars
1
1 star
13
  • NN
    Nick Castillo (NickStC)
    Oct 28, 2025
    1.0
    Spring Cypress & Grant Pharmacy staff is usually fine but yesterday (10/27 @ 11am) the person that answered the drive-thru was absolutely rude & very unprofessional. I got a text that said my prescription was ready for refill, I was just passing by at the time so I pull in. Before I could say what I was there for she asked for my DOB then doesn't let me say anything, she then says she had nothing ready & if im here for my refill, its too early & why im i trying to get it now. I tried to explain that I got a text, I was just passing by & had time so I stopped. I then say its no big deal i can come back (i ment another day when it was ready for fill.) she then gets upset and raises her her voice & says "you are not getting your med today so no need to come back" & then she said gave me a date 2 days after my refill date & said i have to wait till then. Damn! I used the refill automated service & they gave me the p/u date of 10/27 & then they sent a text its time to refill so im confused & pissed off that she or anyone would act that way to a customer just folloing their system & then to not fill my med on the true refill date like its a punishment. If I was early I can wait but no need for the attitude. Spring Cypress & Grant HEB Pharmacy staff has been getting worse over time
  • UT
    Umme hani Taher
    Oct 10, 2025
    1.0
    I am deeply saddened by the behavior of a recent employee at the H-E-B on Spring Cypress. My three-year-old was looking at the toy cart when the employee approached me and told me that we could not touch or try the items unless we were buying them. I felt singled out in front of others, especially as a pregnant Muslim woman with a young child. It was disheartening to be treated this way. We have been living in this neighborhood since last 10 years and this has never happened to me before. Is HeB becoming racist??
  • ER
    Elizabeth Rodriguez
    Sep 25, 2025
    1.0
    the worse customer service
  • MM
    Mary Musa
    Aug 6, 2025
    5.0
    Excellent Drive-Thru Pharmacy Service at H-E-B Last week, I arrived at the H-E-B pharmacy drive-thru just before closing for a last-minute medication pickup. Despite the rush, the staff handled everything with efficiency, professionalism, and care. The transaction was secure and smooth, and I received my medication quickly. The pharmacy team was polite, attentive, and well-organized, making the experience stress-free. I truly appreciate their dedication and highly recommend this H-E-B pharmacy drive-thru for anyone looking for fast and reliable service.
  • CG
    Carmen Gonzalez
    Apr 25, 2023
    1.0
    Had the worse experience today...I went to the drive thru today 4/25/23 at around 7:50sh pm and as i was asking questions some oriental girl at the window just left talking ...rude!

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis