H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 14100 Spring Cypress Rd in Cypress, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
Spring Cypress & Grant Pharmacy staff is usually fine but yesterday (10/27 @ 11am) the person that answered the drive-thru was absolutely rude & very unprofessional. I got a text that said my prescription was ready for refill, I was just passing by at the time so I pull in. Before I could say what I was there for she asked for my DOB then doesn't let me say anything, she then says she had nothing ready & if im here for my refill, its too early & why im i trying to get it now. I tried to explain that I got a text, I was just passing by & had time so I stopped. I then say its no big deal i can come back (i ment another day when it was ready for fill.) she then gets upset and raises her her voice & says "you are not getting your med today so no need to come back" & then she said gave me a date 2 days after my refill date & said i have to wait till then. Damn! I used the refill automated service & they gave me the p/u date of 10/27 & then they sent a text its time to refill so im confused & pissed off that she or anyone would act that way to a customer just folloing their system & then to not fill my med on the true refill date like its a punishment. If I was early I can wait but no need for the attitude. Spring Cypress & Grant HEB Pharmacy staff has been getting worse over time
UT
Umme hani Taher
Oct 10, 2025
1.0
I am deeply saddened by the behavior of a recent employee at the H-E-B on Spring Cypress. My three-year-old was looking at the toy cart when the employee approached me and told me that we could not touch or try the items unless we were buying them. I felt singled out in front of others, especially as a pregnant Muslim woman with a young child. It was disheartening to be treated this way. We have been living in this neighborhood since last 10 years and this has never happened to me before.
Is HeB becoming racist??
ER
Elizabeth Rodriguez
Sep 25, 2025
1.0
the worse customer service
MM
Mary Musa
Aug 6, 2025
5.0
Excellent Drive-Thru Pharmacy Service at H-E-B
Last week, I arrived at the H-E-B pharmacy drive-thru just before closing for a last-minute medication pickup. Despite the rush, the staff handled everything with efficiency, professionalism, and care. The transaction was secure and smooth, and I received my medication quickly.
The pharmacy team was polite, attentive, and well-organized, making the experience stress-free. I truly appreciate their dedication and highly recommend this H-E-B pharmacy drive-thru for anyone looking for fast and reliable service.
CG
Carmen Gonzalez
Apr 25, 2023
1.0
Had the worse experience today...I went to the drive thru today 4/25/23 at around 7:50sh pm and as i was asking questions some oriental girl at the window just left talking ...rude!
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours of H-E-B Pharmacy at 14100 Spring Cypress Rd?
H-E-B Pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy accept walk-ins for COVID-19 and flu vaccines?
Yes, COVID-19 and flu vaccines are available on both a walk-in and appointment basis at H-E-B Pharmacy.
What payment options are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B Pharmacy offer delivery and in-store pickup services?
Yes, H-E-B Pharmacy offers delivery and also has in-store pickup available for customer convenience.
Where can I find reliable information about the COVID-19 vaccine provided by H-E-B Pharmacy?
Please visit https://vaccine.heb.com/ for the latest news, vaccine phases, and frequently asked questions related to the COVID-19 vaccine.
What nearby places can I visit before or after my visit to H-E-B Pharmacy?
Nearby places include Honeysuckle White restaurant, Samuels Fine Jewelry store, Memorial Hermann GoHealth Urgent Care, and The Bep Teahouse at Grant for tea and refreshments.
Are there dining options close to H-E-B Pharmacy on Spring Cypress Rd?
Yes, dining options near H-E-B Pharmacy include Honeysuckle White, Teriyaki Madness, Bo Bo Garden, Domino's Pizza, Mudslingers Drive-Thru Coffee, and Wingstop.
Is there an urgent care clinic near H-E-B Pharmacy for additional medical services?
Yes, RediClinic Cypress and Memorial Hermann GoHealth Urgent Care are located nearby for urgent medical care needs.
Can customers find other retail services near H-E-B Pharmacy?
Yes, customers can visit Samuels Fine Jewelry for jewelry needs, Tech Repair Cypress for electronics repairs, and T-Mobile for mobile phone services nearby.
How can I contact H-E-B Pharmacy directly?
You can reach H-E-B Pharmacy by phone at +1 281-376-2428 or by fax at +1 281-320-3783.