Kroger Pharmacy

Reviews

• SH

  Suzie Hendrix

  Feb 1, 2026
  5.0
  Been using Kroger Pharmacy in Crowley for years. Always very knowledgeable and helpful.
• CO

  Cinthia Rodriguez Ovalles

  Jan 30, 2026
  1.0
  I had a very negative experience with Rex, the pharmacist at the Kroger Pharmacy on Crowley Rd in Texas. He was the one who initiated the phone call, and from the very beginning his tone of voice was extremely rude, aggressive, and hostile. In fact, I was simply listening, yet he continued speaking in a very nasty and unprofessional manner. There was absolutely no justification for that level of disrespect. Based on the interaction, it came across as though he might have been dealing with personal frustrations, because there is no reasonable explanation for speaking to a customer that way under normal circumstances. This is my personal perception from the way the call was handled. Regardless of the reason, taking that kind of tone with a customer especially in a healthcare setting is completely unacceptable. Pharmacists are expected to communicate clearly, calmly, and respectfully, and this interaction fell far below that standard. This was a horrible experience over the phone, and it left me feeling disrespected and uncomfortable. I hope management reviews this situation, because no customer should be spoken to this way.
• KW

  K W

  Jan 14, 2026
  5.0
  I've been using this pharmacy for decades. They're always pleasant with me.
• CC

  Carolyn Cummings

  Dec 24, 2023
  2.0
  My Doctor Called in My Prescription (2) Days Ago, I Received A Message That It Was In The Process, That Same Day, Yesterday I Called To See If It Was Ready, Since I Didn’t Receive My Usual Reminder When It’s Ready For Pickup, They Said It Would Be Ready After Their Lunch Break, I Went To Pick It Up Today And Asked Why I Didn’t Get A Reminder That It Was Ready ?And The Lady At The Drive Thru Window Checked System And Said She Had To Re-enrolled Me Back In The System, Why The Hell Was I Taken Out Of The Reminder Area Of The System ? I Have Be Dealing With This Pharmacy For Over (5) Years And This Happens.
• JJ

  J

  Jul 15, 2022
  4.0
  Overall good customer service, with one exception. Ms. Thompson seems to always be having a bad day, and it is apparent to everyone she waits on. The pharmacists are professional and friendly.