Kroger Pharmacy

Reviews

• BS

  Becky Scott

  Sep 27, 2025
  1.0
  ⸻ On 9/28 around 9:20 a.m., I came to pick up my prescription and noticed the lead pharmacist (her photo is on the wall) was working the drive-through. I like to stand a few steps back so staff don’t feel rushed. While waiting, I struck up a quiet conversation with a sweet older veteran who told me he had served three terms in Vietnam. I shared that my father also served but rarely spoke about it because of the painful memories. The veteran explained how he likes to sit there while his wife shops, which I thought was really sweet. In the middle of our hushed conversation, the lead pharmacy tech suddenly yelled across the room at us for being “too loud.” I was standing about five feet from the counter, and she was at least fifteen feet away near the glass window. When she finally came up, she made a face, waved me forward like I was inconveniencing her, and immediately asked for my birthday—no greeting at all. I even commented that I understood if she was overwhelmed or understaffed, but she snapped “nope” and carried on with a clipped, rude tone. After handing me my prescription, she made an unnecessary remark about me paying $15 for Halloween candy. I didn’t owe her an explanation, so I just replied “yep” and moved on. The other staff looked uncomfortable, clearly aware of her behavior. When you step into a professional setting, whatever’s going on at home needs to stay there. Customers aren’t kids in the backseat to yell at—we’re there for service, and part of the job is communication, respect, and setting a good example for your team. The funniest part was when she suddenly flipped the switch, smiled, and started playing nice with the veteran. He didn’t seem fazed—while she was flipping out earlier, he even looked at me, laughed, and stuck his tongue out at her for being ugly before going right back to telling his war stories. Good for him—I want to grow up and be like that. Before leaving, I thanked him for his service and for the glimpse into what my dad may have gone through. My father was a kind man whose experiences in Vietnam deeply shaped him and how he raised us. He taught me to treat everyone with respect—something this pharmacy tech seems unwilling to do.
• KT

  Kelli Thompson

  Sep 22, 2025
  5.0
  I love the pharmacy team. They're always working hard and are helpful.
• JA

  J Alan

  Mar 1, 2022
  1.0
  These people have no clue and should work in a pharmacy
• GB

  Gary Brunson

  Mar 9, 2021
  3.0
  This is where I get my prescription filled. They haven't messed up yet!

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