Business Details
About
Blood BankBPL Plasma
At KEDPLASMA Copperas Cove, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.
Location
Hours
Reviews
4.1
377 reviews
5 stars
262
4 stars
31
3 stars
10
2 stars
11
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
While many customers praised the staff for being friendly and helpful, there were numerous complaints about unprofessional behavior, lack of training, and rude interactions from some employees.
Service Speed
Customers frequently reported long wait times for both the initial screening and the donation process, with some visits taking several hours.
Customer Experience
Overall experiences varied widely; some donors felt welcomed and well cared for, while others reported feeling neglected or mistreated, particularly new donors.
Payment Issues
Several reviews highlighted problems with payment discrepancies and delays, leading to frustration among donors.
Facility Management
There were complaints about poor management practices, including understaffing and lack of organization, which contributed to the slow service and negative experiences.
- YJyoung JeneralJan 6, 20265.0I go there and it pretty cool but I fell in love with Sandy omg soooo beautiful I wish she can see this 😂 🤣
- JAJessica Cline (OG Account)Dec 19, 20255.0Had returned back to this center Because they had a nice returning donor bonus. Plus, the phlebotomist remembered me from a year ago, which was very warm and welcoming. I will continue to donate at this location.
- AAApril ApplegateDec 15, 20251.0The older lady in medical is rude and nasty. She told me I don't drink water . That is all I drink and body armor. She could not get it Thur her thick skull . At the end of it she looked at me and said maybe it what you eat . She was fat shaming me . I will never come back to this place.
- JJJennifer Hale (Jen)Dec 4, 20255.0Layla/Richard/ Alexis and staff were amazing thank you for everything!!
- APAmanda PomeroyNov 18, 20251.0I had a text for a $40 bonus on my 4th donation of the month. Now they are scamming saying it’s between certain dates. I have screenshots. Going to try to insert them. Can’t for some reason but this is the text: app to begin! Yesterday 10:54 AM Hi AMANDA, this is KEDPLASMA with an exciting new Thanksgiving Event! Starting Nov 17-30, EARN a $40 BONUS when you complete 4 donations this month! Show Payment Code on your 4th donation: SPECIAL_BONUS_40USD Come in to donate and take advantage of this limited time opportunity! Not valid with other promotion. *Terms and conditions may apply* Yesterday 12:39 PM
Frequently Asked Questions About KEDPLASMA Copperas Cove
Are you open during the COVID 19 lockdown?
Yes, we are open! All 51 BPL Plasma centers are open and accepting much needed life-saving plasma! Visit your nearest BPL Plasma location today
bplplasma.com/find-a-center
What is KEDPLASMA Copperas Cove and what do they do?
KEDPLASMA Copperas Cove is a plasma collection center that plays a crucial role in saving lives by collecting high-quality plasma used to create life-saving therapies.
Where is KEDPLASMA Copperas Cove located?
It is located at 396 Town Square, Copperas Cove, TX 76522, United States.
What are the operating hours of KEDPLASMA Copperas Cove?
The center is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and is closed on Sundays.
Is KEDPLASMA Copperas Cove open during COVID-19 lockdowns?
Yes, all BPL Plasma centers, including KEDPLASMA Copperas Cove, remain open and continue accepting plasma donations during COVID-19 lockdowns.
How can I contact KEDPLASMA Copperas Cove?
You can contact them via phone at +1 254-863-6342 or email at copperascove@bplgroup.com.
What type of plasma-related services does KEDPLASMA Copperas Cove offer?
They specialize in plasma collection and operate as a plasma collection center for life-saving therapies.
Are there any nearby restaurants where I can eat before or after donating plasma?
Yes, nearby restaurants include Szechuan Chinese Restaurant, The Dalmatian Texas Burgers, Big M's BBQ, Giovanni's Italian Restaurant, Bush's Chicken Cove, and Subway, offering a variety of dining options.
What healthcare facilities are located near KEDPLASMA Copperas Cove?
Nearby healthcare-related places include BPL Plasma, Copperas Cove Medical Home, and KEDPLASMA Copperas Cove itself, providing options for medical and plasma donation services.
Are there any convenient taxi or transit services near KEDPLASMA Copperas Cove for easy access?
While specific transit services are not listed, nearby places like Jackson Hewitt Tax Service and Family Dollar are close by; planning your visit accordingly can help with transportation needs.
What makes KEDPLASMA Copperas Cove different from competitors like CSL Plasma and Talecris Plasma?
KEDPLASMA Copperas Cove has over 25 years of experience as part of BPL Plasma and offers a specialized focus on high-quality plasma collection with a commitment to saving lives.