At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the gym for its cleanliness, noting that the facilities, equipment, and restrooms were well-maintained.
Staff Attitude
The staff received mixed reviews; while some customers appreciated their friendliness and helpfulness, others criticized them for being inattentive or unprofessional.
Equipment Maintenance
Several reviews highlighted issues with broken or poorly maintained equipment, with customers expressing frustration over delays in repairs.
Customer Service
There were complaints about the customer service experience, particularly regarding membership cancellations and staff responsiveness.
Atmosphere
The gym is generally described as a welcoming and friendly environment, with many customers enjoying the 'judgment-free zone' concept.
RH
Roland Hernandez
Oct 27, 2025
5.0
Very nice gym. They keep it very clean and friendly staff. I haven’t seen any machines that are down for repair which is rare compared to other gyms I’ve been in the past.
CC
C C
Oct 14, 2025
1.0
So much for zero tolerance for unwanted advances. Creeps use all kinds of excuses to look at young women working out and even have the nerve to say "I didn't mean to make you uncomfortable, but I turned to face you because I didn't like facing the other direction." YOU DID MAKE HER UNCOMFORTABLE!!!!!
JK
Jacob Kirksey
Sep 17, 2025
4.0
The staff at Planet Fitness in Converse made my transition from Florida to Texas completely hassle-free. They helped me transfer my membership without any issues and were professional, friendly, and efficient throughout the process. I really appreciate how smooth they made everything — great customer service!
SL
Stephanie L
Sep 17, 2025
1.0
I requested a pause on my membership after being sick for 5 months and paying not to go.... I was granted the membership pause on September 10, 2025. I have to confirmation email and the signed document. I was charged on September 17. I was called and Sabreehya Moody informed me that my account was not paused. Her name is on my signed document from September 10. She offered to pause it now after already charging me. I could not get ahold of her boss (Lisa Garcia) with the number or email I was given. I just received 3 individual emails with new documentation with someone else's name. This company obviously doesn't know what they are doing. I will be reporting the charge as fraud because I have documentation showing it should not have been charged. I'm also closing my account asap.
JG
Jaime Gonzalez
Sep 1, 2025
3.0
Been going to this gym for three years and have seen the decline of the equipment and staff. I asked the staff to put a work order for a couple of machines and was ignored. After a month the machines are still in need of attention. The new hires are lacking in motivation and attentiveness. They seem to be bothered when asked to fill the spray bottles or refill the paper dispensers.
I hope they correct the staff and equipment problem soon because I really like the gym and I've noticed a drop in membership.
What is the mission of Planet Fitness in Converse, TX?
Planet Fitness believes everyone is strong on this planet, offering a welcoming space for all to build strength at their own pace in a Judgement Free Zone®.
Where is Planet Fitness located in Converse, TX?
Planet Fitness is located at 8338 FM 78, Converse, TX 78109, USA.
What are the operating hours for Planet Fitness in Converse, TX?
Planet Fitness is open 24/7 every day. On holidays like Nov 27 and Dec 24, it closes at 1 PM, and on Dec 31, it closes at 5 PM.
How can I contact Planet Fitness in Converse?
You can reach Planet Fitness at +1 210-547-1395.
Does Planet Fitness offer any mobile applications?
Yes, Planet Fitness offers mobile apps for iOS and Android to access workouts and gym memberships.
What services does Planet Fitness provide at its Converse location?
Services include ClassicAccess, Free In-Club Fitness Training, Mobile App, WiFi, tanning, massage chairs, total body enhancement, fitness training, and more.
Are there places nearby Planet Fitness for a healthy post-workout meal?
Yes, nearby options include Jacked Potato and Q’Bolá, Caribbean and Cuban restaurants great for nutritious meals after your workout.
Where can I grab a coffee near Planet Fitness in Converse?
Starbucks locations are nearby Planet Fitness, perfect for a coffee break before or after your gym session.
Are there other fitness-related places near Planet Fitness in Converse?
Yes, nearby is House of BJJ, a martial arts club and fitness instruction school, for complementary fitness activities.
What nearby services could I use after my gym workout at Planet Fitness?
You can visit Massage Oasis for spa and massage services or Top Nail Bar for nail and skincare treatments, both offering nearby relaxation options.