The Polo Road Rec Center is Texas A&M’s second recreation facility, which will allow easier access to students on main campus and relieve overcrowding in the existing Rec Center.
The 28,000-square-foot facility includes:
- Large Strength & Conditioning area
- Fitness Studio/Multi-Purpose Room for group fitness classes and open recreation
- Personal Training services available
- Large high definition TVs throughout facility for entertainment and digital signage
- Lobby and Member Services area
- Towel Service
- Locker Rooms
- Free Day Use Lockers (264 total)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.