Kroger Pharmacy

Reviews

• SA

  Shiree Allison

  Oct 25, 2025
  1.0
  WORST. PHARMACY. EVER! Go to HEB instead! There are so many reasons I will tell EVERYONE not to go to this pharmacy. 1) My doctor ordered an alternative of a drug I'm taking because the original was not covered by the insurance. The pharmacy tech said rudely, "We don't have that medicine. You'll have to go to a compounding pharmacy!" My doctor was very upset when he heard this. He said that he didn't believe Kroger Pharmacy. He now has to call in a prescription to a compounding pharmacy. Now that I'm with HEB Pharmacy, the pharmacy automatically does this for the doctor and then the compounding pharmacy calls you to go over price, dosage, etc. 2) I went in and I was frustrated that my insurance didn't pay for some medications. Julie Miller, the Assistant Pharmacy Manager said, "Well, you're insurance is better than mine! I'd love to have no co-pays on some of these medications." I told her, "There are several drugs that I've had to work with the doctor for weeks to get an approval and they're still not approved. Julie then continued to challenge me by saying, "I don't know about that. Epi-pens are pretty expensive!" Then I said, "I know I'm blessed, but I'm also broke." Then her pharmacy technician said, "You can't take it with you!!" I felt completely ambushed by Julie and her tech. I'm grieving the lost of 5 family members and I'm in Texas on my own struggling. They don't care, they'd rather be jealous that my insurance is better than theirs. Also, every time I went into the pharmacy, Julie Miller and that same tech with the headband and hair tied up give me dirty looks. Her tech once said to the pharmacy manager as I was leaving, "She told me that she didn't have any questions for you, then you came over and all of a sudden she has questions?!" 3) I called Kroger Pharmacy at 9:03 one day when they open at 9:00. The male technician told me, "I'm looking into this for you. But, it's 3 minutes after 9." 4) DANGER! If the Assistant Pharmacy Manager, Julie doesn't like you, she will not give you all of the information about a drug. I never took this particular drug before and I asked Julie about it. She just said, "Don't take it with any other pain medicine." Well, I never took that drug before and it had morphine and Narcan in it. When I called 911, the paramedics said it should have never been prescribed because I had no history of Opioid use. I could barely walk and my pulse went down to 66. My blood pressure was sky high. She also didn't tell me that there was a LONG half life to the drug which meant it took forever to get out of my system. Both the paramedics and ER Doc said it was "strange" that the doctor prescribed it. I understand that the doctor shouldn't have prescribed it, but a professional Assistant Pharmacy Manager should be an advocate for patients and give ALL information about drugs and potentially catch errors that the doctors might miss. DO NOT GO TO THIS PHARMACY!
• KC

  Kaitley Cowan

  Aug 28, 2025
  5.0
  Nice efficient pharmacy
• EM

  Evelyn Moore

  Jul 30, 2024
  5.0
  Efficient & friendly. Great service.
• GE

  george elliott

  Jan 29, 2020
  5.0
  Good prices and people are very helpful
• LM

  Larry McCullough

  Aug 7, 2018
  4.0
  Professional staff. Minimal wait. Would like to work there.

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