Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
599 reviews
5 stars
560
4 stars
14
3 stars3
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees for their exceptional service.
Product Knowledge
Customers appreciated the staff's knowledge about products and options, which helped them make informed decisions regarding their eyewear.
Positive Experiences
Many reviews reflected overall satisfaction with the shopping experience, noting the welcoming atmosphere and the staff's willingness to go above and beyond.
Repair and Assistance
Several customers mentioned positive experiences with repairs and urgent assistance, showcasing the staff's commitment to resolving issues promptly.
Mixed Feedback
A few reviews indicated dissatisfaction with customer service, particularly regarding insurance issues and appointment scheduling.
- MGMaribelle GuzmanDec 27, 20255.0Crystal helped us today. She was very friendly and was able to answer all our questions.
- DEDebra EvansDec 26, 20255.0Adrian was VERY helpful at LensCrafters. Very knowledgeable about the products in store and also personable. It wasn’t just about making a sale it was about making me feel comfortable about a big purchase. Highly recommend coming to the cedar hill location. I purchased meta glasses! Ask for Adrian!
- TBTerry BDec 23, 20255.0Crystal was amazing! Her customer service is top tier. She answered every question we had with a smile and calm demeanor
- BBBen BridgesDec 23, 20255.0I showed up to get an emergency pair of glasses after my dog chewed them up. Ryan helped me, but let me know that the labs were closed so it might be a full day before I got my new glasses. Understanding my situation, Ryan and Adrian found me frames and had my glasses within half an hour. Thanks to these two guys, I am not going to spend my entire Christmas looking past tooth marks on my lenses. Because they were so incredibly helpful, and so willing to go above and beyond, I’ll be a customer for life. Absolutely incredible experience, and an example of unparalleled customer service and willingness to help. Cannot recommend highly enough.
- MVMaricela VasquezDec 16, 20251.0My wife’s glasses broke as I was cleaning them. Less than a month of having them !! Had the glasses MAYBE 2 weeks. &I had to pay out of pocket to get a replacement. Who’s to say they were a defective product? LensCrafters, do better!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Cedar Hill offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
What are the store hours for LensCrafters at Uptown Village in Cedar Hill?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam appointment at this LensCrafters location?
You can schedule an appointment online through their reservation link: https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=0015
What payment options does LensCrafters accept at their Cedar Hill store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does LensCrafters offer any special services or technologies?
Yes, services include AccuFit and myLook, and they offer Digital Retina Photo technology, which varies by location.
Is the LensCrafters location at Uptown Village wheelchair accessible?
Yes, this LensCrafters store has a wheelchair accessible entrance.
What are some nearby dining options customers can visit before or after their appointment at LensCrafters?
Customers can enjoy meals at nearby restaurants such as Crab N Bar, Fame Bar & Grill, Bailey's Prime Plus steakhouse, or grab a coffee at Starbucks.
Are there other shopping options near LensCrafters at Uptown Village?
Yes, nearby shopping options include Hillside Village Shopping Center, American Eagle Outfitters, Victoria's Secret & PINK, and Barnes & Noble bookstore with a coffee shop.
What beauty and grooming services are available near LensCrafters?
Nearby services include Laura Elena Salon and Spa, Next Level Barbershop, Legends Dittyslim's Barbershop, Skinnbyserenityy day spa, and Queen Braids Locs & Weaving.