LensCrafters

4.8
586 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
305 W FM 1382, Cedar Hill, TX
75104-1890, United States

Hours

Reviews

4.8
586 reviews
5 stars
548
4 stars
14
3 stars
3
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.

Product Selection

While many customers appreciated the variety of eyewear options, some expressed disappointment with the lack of higher-end designer frames.

Repair Services

Customers reported positive experiences with the store's ability to repair glasses, often going above and beyond to assist with issues.

Overall Experience

The majority of reviews reflected a positive overall experience, with many customers expressing a desire to return due to the excellent service and welcoming atmosphere.
  • LR
    Leslie Reese
    Nov 7, 2025
    5.0
    Paola treated me so kind! She is an amazing eye specialist. She is extremely detailed and goes out of her way to ensure the customer is completely satisfied. In addition, Paola noticed that my eye glasses did not have a certain prescription on them, which helped me to get it resolved. Thank you once again Paola, we really do appreciate the phenomenal service you provided and your commitment to an over and above customer experience.
  • JM
    Jeff Morgan
    Nov 6, 2025
    5.0
    I had a great experience at this Lens Crafters in Cedar Hill. Ryan explained all of the pertinent features of the AI frames I chose He was knowledgeable about insurance discounts, insurance coverage and AARP discounts. I will be back in a couple of weeks to pick up my new glasses and my wife also will get new glasses with the AI frames here also.
  • PS
    Patsy Stephens
    Nov 5, 2025
    5.0
    I visited Lenscrafters in Cedar Hill, Tx today to purchase two pair of glasses. The Associate, Ryan along with the Manager, Adrian Meza did an amazing job explaining all of the details and different options available. They also helped me with the cost to stay in my budget. I have been a customer of LensCrafters since they opened. I rate my experience today as a 20 +
  • CR
    Chrisshone Swayne Reese
    Nov 2, 2025
    5.0
    We had an amazing experience with Paola. She is extremely detailed and goes out of her way to ensure the customer is completely satisfied. Paola is truly an expert at what she does. Thank you once again Paola, we really do appreciate the phenomenal service you provided. Will see you soon!
  • JS
    Justin Sanders (Mr. Justin D Sanders)
    Nov 2, 2025
    5.0
    Had an awesome experience here recently. Nic was super helpful and professional from start to finish — made the whole process quick and easy. But I’ve got to give a special shoutout to Paola. She’s one of those people who instantly makes the room brighter — friendly, patient, and just naturally great with people. You can tell she actually cares about what she’s doing and the folks she’s helping. If every store had someone like her, customer service would be on a whole different level. Definitely recommend stopping by this location — you’ll leave with great glasses and a better mood.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.