Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.5
1,282 reviews
5 stars
989
4 stars
142
3 stars
40
2 stars15
1 star
96
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with the cleanliness of the locker rooms and bathrooms, with some stating they were consistently dirty.
Customer Service
Numerous reviews highlighted poor customer service experiences, particularly at the front desk, with staff being described as rude and unhelpful.
Staff Professionalism
Several customers mentioned unprofessional behavior from staff, including accusations and lack of support, while others praised specific staff members for their helpfulness.
Billing Issues
Multiple reviews expressed frustration with billing practices, including unexpected charges and difficulties in canceling memberships.
Positive Atmosphere
Despite the negative feedback, many customers appreciated the friendly atmosphere and supportive environment, particularly from certain staff members.
- SWSweet Water5 days ago1.0Night employee Breeze leaving the gym a complete mess, no paper towels on the dispenser, trash everywhere and she doesnt even say anything about to anyone whos slamming or dropping the weights or equipment just standing around playing on the phone by the front desk no wonder most machines are broken. Most people on nights were coming in with no membership
- BRBryan RanzNov 11, 20251.0Not sure what is going on with this location, but this is the second time at mornings finding the people at the front desk with really bad attitude
- SVSirelio VNov 11, 20251.0First I know that I am not a $100 dollar bill to like everyone but Amy and Zae have the worst customer service ever, unfortunately I left my phone in a place I could not get it and I asked these two individuals if I could use my phone to check in, this was the only location I was not allowed to get in even when the main office said I could, I tried other locations the same day just to check, locations like Epriham they even call my home town to confirm my membership, at Trail Lake Drive they gave me one time exception, and at Lancaster only used my ID, but these guys even when I asked them several times they told me they cannot do anything with their angry face all over the place, with team members like these is how you lose business fast...you need to train them better...or get out of customer service jobs
- SCStefan CobbsNov 5, 20255.0Erika was extraordinary!! She assisted as much as one could assist person. Extremely patient and got my issue resolved!
- JTJ TOct 8, 20251.0I come in early in the morning before work and would like to shower after working out. I can't bring myself to do it at this location, the men's showers/ locker room is disgusting. Does not look like the night shift cleans at all.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness at Fort Worth (Camp Bowie Blvd), TX?
Planet Fitness is open 24 hours every day, with special holiday hours on select dates.
Where is Planet Fitness located in Benbrook, TX?
Planet Fitness is located at 7921 Camp Bowie Blvd, Benbrook, TX 76116.
What type of fitness environment does Planet Fitness offer?
Planet Fitness provides a welcoming space called the Judgement Free Zone® where everyone can work out at their own pace with best-in-class equipment.
Does Planet Fitness have a mobile app for workouts and membership management?
Yes, Planet Fitness offers a mobile app available on both Apple App Store and Google Play for a variety of workouts and managing your membership.
What membership options are available at Planet Fitness?
Membership options can be viewed on the Planet Fitness website, offering Classic Access and other perks like free fitness training and tanning services.
What special services does Planet Fitness offer?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Classic Wifi, Tanning, Massage Chairs, HydroMassage, and more.
What nearby places are close to Planet Fitness at Camp Bowie Blvd?
Nearby places include Picassos Automotive, Locke Supply Co, Southern Concepts counseling, Miky's Beauty Salon, and local restaurants like Tortilleria La Original de Zacatecas.
Are there any local dining options near Planet Fitness for a meal after your workout?
Yes, you can visit Tortilleria La Original de Zacatecas, Tortilleria Zucatecas, Tom's Donuts, or Jack in the Box for a variety of fresh Mexican dishes, donuts, or fast food.
What automotive services are available near Planet Fitness?
Picassos Automotive and O'Reilly Auto Parts are nearby for auto body services and automotive parts respectively, convenient if you need car upkeep during your visit.
How can I contact Planet Fitness at Fort Worth (Camp Bowie Blvd) for more information?
You can reach Planet Fitness by phone at +1 682-282-6585 or visit their website.