Many customers praised the staff for being friendly, helpful, and professional, creating a positive atmosphere.
Cleanliness
The facility is frequently noted as clean and organized, contributing to a pleasant experience for donors.
Long Wait Times
Several reviews mentioned long wait times and disorganization, particularly during busy periods, leading to frustration among donors.
Management Issues
There were complaints about management practices, including poor scheduling and communication regarding hours and donor processes.
Mixed Experiences
While many had positive experiences, some reported negative interactions with specific staff members, indicating inconsistency in service quality.
BC
Bernard Conroy
4 days ago
1.0
Donating here is fine, the employees are mostly good. What I am writing this for are the fees you are charged using their Fintwist debit card. When you get paid the money is put on a card. If you have to use an Allpoint ATM, this company has it set up to be charged a $1.50 fee to get your money. Since you can't get all of your money at one time, there are additional fees like, .50 for declined purchases. For example if you have $160 on your card and you try to take the $160 out, you get charged .50 cents for not having their $1.50 fee available. Plus at grocery stores you are charged .10 cents for any purchase that requires a pin. I havent found a store yet that doesn't. Also in the paperwork for the card it says that you can have your donor payments direct deposited for free. That does not include your payments prior to having your direct deposit activated by your bank. If you had any money on your card prior to getting activated then that money stays on your card. Any money you are paid after it is activated will be direct deposited for free. This Fintwist card has it set up to charge you and didn't miss a trick in getting their fees.
RB
Rachael Boyd
Dec 27, 2025
5.0
Everyone is super sweet and easy to talk to.
TR
Tony Ramsey
Dec 26, 2025
5.0
Super friendly staff. They know what they are doing and get people in and out fast.
TS
Tiffany Shelley
Dec 20, 2025
2.0
Y'all need to update your hours. This the second time y'all had me outside the building looking like a FOOL trying to get it ðŸ˜ðŸ˜‚ I drive from across town to donate bc I like your facility, so please adjust the hours ðŸ˜
Frequently Asked Questions About KEDPLASMA Bedford
What are the operating hours of KEDPLASMA Bedford?
KEDPLASMA Bedford is open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday from 7:00 AM to 3:00 PM. It is closed on Sundays and on holidays such as October 31 and November 1, 2025.
Where is KEDPLASMA Bedford located?
KEDPLASMA Bedford is located at 1401 Brown Trail, Bedford, TX 76022-6416, USA.
What services does KEDPLASMA Bedford provide?
KEDPLASMA Bedford is a blood bank specializing in blood donation services as a blood and plasma donation center.
How can I contact KEDPLASMA Bedford?
You can contact KEDPLASMA Bedford by phone at +1 817-532-4033 or visit their Facebook page at https://www.facebook.com/100219161858659.
Does KEDPLASMA Bedford support multiple languages?
Yes, KEDPLASMA Bedford provides services in English.
How can I schedule a plasma donation appointment at KEDPLASMA Bedford?
You can schedule your plasma donation appointment by visiting their website at https://www.kedplasma.us/kedplasma-donation-centers/bedford-tx/.
What nearby medical facilities are close to KEDPLASMA Bedford?
Nearby medical facilities include Immunotek - Bedford, Tx and DaVita Heb Dialysis Center, both offering health and medical services.
Are there any dining options near KEDPLASMA Bedford?
Yes, dining options near KEDPLASMA Bedford include Sonic Drive-In, Pizza Hut, and Waffle House, all offering a variety of meals for visitors before or after their donation.
Can I visit any shops or entertainment venues near KEDPLASMA Bedford?
Yes, you can visit gift shops like Horror Freak, Retro Madness, and The Freak Music and Records, as well as the Quarter Lounge Arcade for entertainment nearby.
What other services are available near KEDPLASMA Bedford for visitors?
Near KEDPLASMA Bedford, you can find services such as hair salons like Hair Haven and Hair by Holly, credit services at Trugrocer Federal Credit Union, and insurance services at Green Rock Insurance Services.