KEDPLASMA Bedford

3.8
297 reviews

About

Blood Bank

Location

KEDPLASMA Bedford
1401 Brown Trail, BEDFORD, TX
76022-6416, United States

Hours

Reviews

3.8
297 reviews
5 stars
190
4 stars
16
3 stars
11
2 stars
10
1 star
70

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and professional, creating a positive atmosphere.

Cleanliness

The facility is frequently noted as clean and organized, contributing to a pleasant experience for donors.

Long Wait Times

Several reviews mentioned long wait times and disorganization, particularly during busy periods, leading to frustration among donors.

Management Issues

There were complaints about management practices, including poor scheduling and communication regarding hours and donor processes.

Mixed Experiences

While many had positive experiences, some reported negative interactions with specific staff members, indicating inconsistency in service quality.
  • BC
    Bernard Conroy
    4 days ago
    1.0
    Donating here is fine, the employees are mostly good. What I am writing this for are the fees you are charged using their Fintwist debit card. When you get paid the money is put on a card. If you have to use an Allpoint ATM, this company has it set up to be charged a $1.50 fee to get your money. Since you can't get all of your money at one time, there are additional fees like, .50 for declined purchases. For example if you have $160 on your card and you try to take the $160 out, you get charged .50 cents for not having their $1.50 fee available. Plus at grocery stores you are charged .10 cents for any purchase that requires a pin. I havent found a store yet that doesn't. Also in the paperwork for the card it says that you can have your donor payments direct deposited for free. That does not include your payments prior to having your direct deposit activated by your bank. If you had any money on your card prior to getting activated then that money stays on your card. Any money you are paid after it is activated will be direct deposited for free. This Fintwist card has it set up to charge you and didn't miss a trick in getting their fees.
  • RB
    Rachael Boyd
    Dec 27, 2025
    5.0
    Everyone is super sweet and easy to talk to.
  • TR
    Tony Ramsey
    Dec 26, 2025
    5.0
    Super friendly staff. They know what they are doing and get people in and out fast.
  • TS
    Tiffany Shelley
    Dec 20, 2025
    2.0
    Y'all need to update your hours. This the second time y'all had me outside the building looking like a FOOL trying to get it 😭😂 I drive from across town to donate bc I like your facility, so please adjust the hours 😭
  • AM
    Aijsa Mutapcic
    Dec 12, 2025
    5.0
    Best/ fastest place to donate ever

Frequently Asked Questions About KEDPLASMA Bedford

What are the operating hours of KEDPLASMA Bedford?

KEDPLASMA Bedford is open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday from 7:00 AM to 3:00 PM. It is closed on Sundays and on holidays such as October 31 and November 1, 2025.

Where is KEDPLASMA Bedford located?

KEDPLASMA Bedford is located at 1401 Brown Trail, Bedford, TX 76022-6416, USA.