KEDPLASMA Bedford

3.8
291 reviews

About

Blood Bank

Location

KEDPLASMA Bedford
1401 Brown Trail, BEDFORD, TX
76022-6416, United States

Hours

Reviews

3.8
291 reviews
5 stars
185
4 stars
16
3 stars
11
2 stars
9
1 star
70

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, the staff is frequently described as friendly, professional, and attentive, with several standout employees noted for their exceptional service.

Cleanliness

The facility is generally reported as clean and organized, contributing positively to the donor experience.

Wait Times

Many customers expressed frustration with long wait times and disorganization, particularly during busy periods.

Customer Experience

While many reviews highlight positive experiences, there are notable complaints regarding rude staff and poor customer service in some instances.

Process Efficiency

The donation process is often described as quick and easy, although some donors reported issues with scheduling and efficiency.
  • RG
    Rebecca Garcia
    2 days ago
    1.0
    Online says Saturday hours close at 3pm. I drove up at 1:20pm and I saw the manager and another employee at the doors locking them. They had several people walking up ready to walk in and told everyone they closed at 1pm. One guy says he called right before going up there and they told him they closed at 3pm saturdays. Needs new management.
  • ER
    Eduardo Ramirez
    Oct 4, 2025
    5.0
    Mane they good stickers an clean every time I come an visit
  • SR
    Steven Richards
    Sep 25, 2025
    5.0
    Great no line friendly service
  • AD
    ajaay davila
    Sep 23, 2025
    5.0
    i like how they do business can’t take some time but they handle you with care and respect
  • RN
    Rite Noww
    Sep 19, 2025
    5.0
    Tatiana and Jasmine, well done training them according to THE KEDRIAN STANDARDS & moral standards with integrity!! Tatiana assisted the first tech with my stick, then when (he)tried to blame the iodine lol, she took over and made my stick palatable also simultaneously making me feel comfortable! All I can say is she’s an exemplary employee and person!!! However the lady with no lab coat wearing blue scrubs, had the worst bedside manner, omg if you’re an unpleasant person please work with machinery Ms.Tynecia, or however you would spell that name, which aligns with the bad demeanor, just rude and thank you to Fernando for taking the time to , make sure I received tech help after 5 minutes off continuous beeping! And this whole experience happened before 10:00 am on a Friday weren’t even crowded like normally! Please get a firm GRIP MAAM!

Frequently Asked Questions About KEDPLASMA Bedford

What are the operating hours of KEDPLASMA Bedford?

KEDPLASMA Bedford is open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday from 7:00 AM to 3:00 PM. It is closed on Sundays and on holidays such as October 31 and November 1, 2025.

Where is KEDPLASMA Bedford located?

KEDPLASMA Bedford is located at 1401 Brown Trail, Bedford, TX 76022-6416, USA.