LensCrafters

4.8
491 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3015 North Dowlen Road, Beaumont, TX
77706-6701, United States

Hours

Reviews

4.8
491 reviews
5 stars
460
4 stars
9
3 stars
4
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Alex, Carmalina, and Devon.

Professionalism

The staff demonstrated a high level of professionalism, with many reviews highlighting their patience and thorough explanations during the selection and fitting process.

Efficiency

Many customers noted the quick service and efficiency in handling eye exams, frame selections, and adjustments, often completing visits in under an hour.

Product Knowledge

Staff members were frequently commended for their extensive knowledge about products and options, helping customers make informed decisions.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding customer treatment and service quality, indicating inconsistency in service.
  • CJ
    C J
    Nov 13, 2025
    5.0
    LensCrafters Beaumont is always polite and helpful. Never pushy. Sonny was very patient with me and my indecisiveness. Sonny was very helpful with finding my color choice and eyeglass style. Best experience. Thanks Sonny @ LensCrafters.
  • SW
    Shareese Williams
    Nov 12, 2025
    2.0
    Picked up my glasses today. The assistant manager did not do a good job cleaning my glasses smudges on the lens. Prescription was spot on.I asked for a case because I do not wear my glasses all day was told " No cases available, I could purchase one, did not receive a cloth to wipe my lens. I will not return. 2 stars only because the prescription was what I wanted.
  • MH
    Melissa Hales
    Nov 7, 2025
    5.0
    Loved this place! Very professional and knowledgeable. I couldn’t have asked for a better person to help me and she answered all of my questions. She went above and beyond in my opinion. If you’re ever in need go see Carmalina!! She’s one of a kind and the absolute best!!
  • JR
    Joanna Rowell
    Nov 2, 2025
    5.0
    I always buy my glasses at LensCrafters because the staff is friendly and helpful, and the frame selection is huge! Best place for glasses in the area!
  • VT
    Valerie Thomas
    Oct 9, 2025
    5.0
    One of the best experiences I have ever had from the eye exam with Dr. Brian Radcliff @ LensCrafters too the service provided by Mrs. Carmalina @ the LensCrafters Store in Beaumont, Tx. I was amazed by the technology, the knowledge, the treatment I received was absolutely over the top EXCELLENT. I will always have my eye exams here and only purchase here! The dedication to providing a great experience and service is truly valued at this location. Thank You LensCrafters

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.