LensCrafters

4.8
496 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3015 North Dowlen Road, Beaumont, TX
77706-6701, United States

Hours

Reviews

4.8
496 reviews
5 stars
465
4 stars
9
3 stars
4
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual associates like Sonny, Carmalina, and Devon.

Professionalism

The professionalism of the staff was highlighted, with many reviews noting their patience and thoroughness in assisting customers with their needs.

Product Quality

Most customers were satisfied with the quality of the glasses and the accuracy of prescriptions, although there were a few isolated complaints regarding service issues.

Store Experience

The overall shopping experience was described as pleasant and efficient, with many customers appreciating the lack of pushy sales tactics.
  • SP
    S. Powers
    Dec 8, 2025
    5.0
    The sales associate Sonny Singh was EXCELLENT!! She was very kind, knowledgeable, and patient! I would highly recommend this store and Sonny!!
  • HD
    Honey, What's For Dinner?
    Dec 6, 2025
    5.0
    I can’t say enough about the customer service my husband received today. They went above and beyond to get him his glasses in one day so that he didn’t lose his job. Especially after another optical company botch them not once but twice (Stanton Optical, Port Arthur, Texas) and took over 2 months to get it right. Their professionalism of the entire staff is to be commended. They sent him to the opticians next door who redid his eye exam, it was his third one. The discrepancy was astounding and we discovered cataract issue that needs to be monitored, which would have went undiagnosed by the other place. I can’t say enough positive about this location in Beaumont, Texas. Thank you for everything you did.
  • CJ
    C J
    Nov 13, 2025
    5.0
    LensCrafters Beaumont is always polite and helpful. Never pushy. Sonny was very patient with me and my indecisiveness. Sonny was very helpful with finding my color choice and eyeglass style. Best experience. Thanks Sonny @ LensCrafters.
  • SW
    Shareese Williams
    Nov 12, 2025
    2.0
    Picked up my glasses today. The assistant manager did not do a good job cleaning my glasses smudges on the lens. Prescription was spot on.I asked for a case because I do not wear my glasses all day was told " No cases available, I could purchase one, did not receive a cloth to wipe my lens. I will not return. 2 stars only because the prescription was what I wanted.
  • MH
    Melissa Hales
    Nov 7, 2025
    5.0
    Loved this place! Very professional and knowledgeable. I couldn’t have asked for a better person to help me and she answered all of my questions. She went above and beyond in my opinion. If you’re ever in need go see Carmalina!! She’s one of a kind and the absolute best!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.