Eyemart Express

4.8
1301 reviews

About

OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Location

Eyemart Express
5854 Eastex Fwy, Beaumont, TX
77708, United States

Hours

Reviews

4.8
1,301 reviews
5 stars
1,169
4 stars
65
3 stars
13
2 stars
5
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Mimi, Nina, and Wendy for their exceptional service.

Speed of Service

Customers frequently noted the quick turnaround time for glasses, with many receiving their orders in under an hour.

Wait Times

Several reviews mentioned long wait times, especially during busy periods, suggesting a need for more staff to handle customer flow.

Product Quality

Customers expressed satisfaction with the quality of glasses and the variety of frame options available.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and organization, indicating inconsistency in customer experiences.
  • RP
    Rosalind PrayerWarrior
    6 days ago
    5.0
    Very nice staff, the lady who waited on me was excellent.
  • SV
    Sherri Villafranco
    Nov 14, 2025
    5.0
    Perfect assistance and would recommend to family and friends 🧡 Perfect vision near and far
  • AR
    Angie Rages
    Nov 14, 2025
    5.0
    The environment was very friendly and welcoming, I felt like I was taken care of very fast, and not in hurry, also jay was assisting me and she did great and advise me to look in all the compartments and make sure that I like it. Very great, will be coming for next pair here!
  • CC
    Cassie Chambles
    Nov 7, 2025
    1.0
    I’ve been a loyal customer of this EyeMart for over 15 years, but after my experience on November 4, 2025, I’m done! I walked in around 5:15 p.m. to get glasses, and the moment I stepped inside, one of the employees shot me a dirty look and sighed like doing her job was an inconvenience. I signed in and started browsing for frames, but around 5:45 I overheard one worker say, “There’s five people waiting to be seen,” and two others employees loudly reply, “don't care, I’m leaving at 6.” That was enough for me. I marked my name off the list and walked out. The level of disrespect and complete lack of customer service is unbelievable. After 15+ years of giving this place my business, I’ll be taking my money and my entire family’s business somewhere that actually values their customers.
  • KS
    Katrina Seymore
    Oct 25, 2025
    5.0
    Our overall experience was amazing! We were having issues with a mail-in coupon we received and Mimi went above and beyond to make sure we got the discount! It was only a $10 difference but to her it was the principle. And you bet she got that discount for us! Definitely recommend Mimi!

Frequently Asked Questions About Eyemart Express

What makes Eyemart Express different from other optical retailers?

Eyemart Express is one of the nation's Top 10 optical retailers and the only one with a lens lab in every store that makes 90% of glasses the same day.

What types of frames does Eyemart Express offer?

They offer a selection of more than 2,000 frames, including designer brands and safety eyewear.