W.E.Care Optometry is the local eye doctor to see for all of your Optometry needs in Balcones Heights, TX. From contact lens examinations to contact lens fittings to general eye care, W.E.Care Optometry will help diagnose, treat, and assess your overall health—and how it affects your eyes. Busy? We offer online, walk-in, and same day exams to fit your schedule. W.E.Care Optometry also accepts many insurance carriers and discount plans. Come visit our office at 4522 Fredricksburg Road and schedule an eye exam today!
Customers consistently praised the doctors for their thoroughness, knowledge, and ability to explain eye health issues clearly.
Staff Attitude
While many reviews highlighted friendly and helpful staff, several customers reported negative experiences with the receptionist, describing her as unfriendly and condescending.
Customer Service
There were mixed reviews regarding customer service, with some patients expressing dissatisfaction over long wait times and issues with insurance processing.
Office Environment
The office was described as small, with some complaints about cleanliness and the presence of unpleasant odors.
MM
Miguel Maldonado
Jan 6, 2026
1.0
Hice cita en este lugar para examen de ojo pero dicen que debo 40 dolar del año pasado por no asistir una cita rutinario pero yo no hice cita y pienso que ellos pusieron la cita por mi para cobrarle el seguro de salud además las mujeres de la oficina fueron algo desagradable en su actitud y pongo esto para que piensen bien antes de ir a éste lugar.
WW
WulffWooddd
Dec 16, 2025
5.0
Great experience through and through,
Quick and easy 👍
BV
Briselda Villarreal
Dec 10, 2025
5.0
Doctor was friendly and provided me with lots of helpful information and listened and gave you the time not just rushed you out . He was very knowledgeable.
VP
Victor Perez
Nov 19, 2025
5.0
I had a great experience @ W.E, Care Optometry. Received the best professional care. Happy with service. My two sons and I are happy to be patients here under Dr Delgado.
ES
Elisabet Sanchez
Nov 17, 2025
1.0
From the moment we arrived the receptionist was snarky. I'm not sure what her problem is although we will not be returning.
The way in which she was speaking to other customers was in the same tone.
If you have other options I would go there instead.
Frequently Asked Questions About W.E.Care Optometry
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at W.E.Care Optometry?
An annual eye exam at W.E.Care Optometry detects vision changes, eye health issues, and general health problems early, including diabetes and high blood pressure, enabling timely treatment.
What is involved in an eye exam at W.E.Care Optometry?
Their eye exam includes comprehensive tests to assess vision and eye health, after which the optometrist discusses results and determines the correct prescription.
Is a contact lens exam different from a regular eye exam at W.E.Care Optometry?
Yes, a contact lens exam includes additional detailed measurements for fitting, and there is an extra fee for contact lens fitting and evaluation beyond the comprehensive eye exam.
What are the office hours for W.E.Care Optometry?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.
What payment methods does W.E.Care Optometry accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Which languages are spoken at W.E.Care Optometry?
English, Spanish, and Mandarin are spoken to assist a diverse group of patients.
Does W.E.Care Optometry offer same day or walk-in eye exams?
Yes, they offer walk-in and same day eye exams to fit your busy schedule.
Is W.E.Care Optometry accessible for individuals with mobility challenges?
Yes, W.E.Care Optometry has a wheelchair accessible entrance for convenient access.
What nearby places can I visit before or after my appointment at W.E.Care Optometry?
You can visit nearby spots like Pizza Hut Express for a quick meal, Starbucks for coffee, or Target Balcones Heights Crossroads for shopping.
How can nearby transit or services help me get to W.E.Care Optometry?
Nearby amenities, including CVS Pharmacy inside Target Store and several dining options, provide convenience for errands or meals around your eye care appointment at 4522 Fredricksburg Road.