Business Details
About
OptometryEye Care Center
W.E.Care Optometry is the local eye doctor to see for all of your Optometry needs in Balcones Heights, TX. From contact lens examinations to contact lens fittings to general eye care, W.E.Care Optometry will help diagnose, treat, and assess your overall health—and how it affects your eyes. Busy? We offer online, walk-in, and same day exams to fit your schedule. W.E.Care Optometry also accepts many insurance carriers and discount plans. Come visit our office at 4522 Fredricksburg Road and schedule an eye exam today!
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
728 reviews
5 stars
674
4 stars
22
3 stars3
2 stars1
1 star
28
What are people saying?
AI-generated from recent customer reviews
Doctor Performance
Doctors are consistently praised for their thoroughness, professionalism, and ability to educate patients about their eye health.
Staff Attitude
While many reviews highlight friendly and caring staff, some customers reported negative experiences with receptionists, describing them as rude or unhelpful.
Appointment Management
Several customers expressed frustration with long wait times and issues with appointment scheduling, indicating a need for improvement in this area.
Customer Service
There are mixed reviews regarding customer service, with some patients feeling neglected or dissatisfied with follow-up communication, particularly regarding contact lens prescriptions.
Overall Experience
Many customers report positive experiences overall, appreciating the care and attention received during their visits, despite some operational challenges.
- ESElisabet SanchezNov 17, 20251.0From the moment we arrived the receptionist was snarky. I'm not sure what her problem is although we will not be returning. The way in which she was speaking to other customers was in the same tone. If you have other options I would go there instead.
- MCMarci CamposNov 16, 20255.0The second time I've been here. Both doctors were great, very informative and covered my concerns.
- VSVincent SavorettiNov 14, 20255.0Dr. Delgado genuinely cares about his field in ways many doctors don't, and that means a lot to me. Beyond that everyone is helpful and fun, plus my experience was very affordable. Couldn't ask for more
- AGAlexa GuerraNov 13, 20251.0Receptionist was literally the most unfriendly person you could deal with. Completely condescending, was practically talking me out of scheduling an exam. So glad I went to a different place. She also smelled horrible so if you're sensitive to smells be mindful of that because it is a very small office
- DWDanny WadeNov 7, 20251.0So I brought my neighbor here to get her eyes checked the lady at the desk told me and my phone needed to be turned down,but they have their music playing loud this is the worst place to come and get your eye exam
Frequently Asked Questions About W.E.Care Optometry
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at W.E.Care Optometry?
An annual eye exam at W.E.Care Optometry detects vision changes, eye health issues, and general health problems early, including diabetes and high blood pressure, enabling timely treatment.
What is involved in an eye exam at W.E.Care Optometry?
Their eye exam includes comprehensive tests to assess vision and eye health, after which the optometrist discusses results and determines the correct prescription.
Is a contact lens exam different from a regular eye exam at W.E.Care Optometry?
Yes, a contact lens exam includes additional detailed measurements for fitting, and there is an extra fee for contact lens fitting and evaluation beyond the comprehensive eye exam.
What are the office hours for W.E.Care Optometry?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.
What payment methods does W.E.Care Optometry accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Which languages are spoken at W.E.Care Optometry?
English, Spanish, and Mandarin are spoken to assist a diverse group of patients.
Does W.E.Care Optometry offer same day or walk-in eye exams?
Yes, they offer walk-in and same day eye exams to fit your busy schedule.
Is W.E.Care Optometry accessible for individuals with mobility challenges?
Yes, W.E.Care Optometry has a wheelchair accessible entrance for convenient access.
What nearby places can I visit before or after my appointment at W.E.Care Optometry?
You can visit nearby spots like Pizza Hut Express for a quick meal, Starbucks for coffee, or Target Balcones Heights Crossroads for shopping.
How can nearby transit or services help me get to W.E.Care Optometry?
Nearby amenities, including CVS Pharmacy inside Target Store and several dining options, provide convenience for errands or meals around your eye care appointment at 4522 Fredricksburg Road.