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H-E-B Pharmacy

3.5
(82 reviews)

Business Details

2701 East 7th Street, Austin, TX
78702, United States
(512) 478-8086
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 2701 East 7th Street in Austin, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
2701 East 7th Street, Austin, TX
78702, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

3.5
82 reviews
5 stars
44
4 stars
4
3 stars
6
2 stars
1
1 star
27
  • MM
    Mitchell
    4 days ago
    1.0
    The pharmacy at this store is so bad. Call multiple times to get a prescription refilled and every time I come it’s not ready. Lines are always long and regardless of showing them my HEB text saying my prescription is ready, it’s never ready when I come.
  • CS
    Christine Salinas
    6 days ago
    1.0
    Today? First I call to confirm closing time, barely a greeting. Then in person, my doctor sent the script this morning, 10 hour’s later & I’m told it will be ready in the morning they will have to order it!!?? When I asked which HEB had that med now? Magically it will be ready in 10 minutes!? And it was- but whyyyy wasn’t it ready? So yes,1 star, poor customer service, first on the phone, then in person. H‑E‑B don’t start failing me now. Normally you can count on attentive customer service on the phone & in person BUT today?? NO not today.
  • LS
    Luis Sanchez
    Apr 2, 2026
    5.0
    I went into HEB Pharmacy feeling nervous about starting a new medication, and Peyton completely changed that experience for me. She was patient, kind, and took the time to answer every question I had without making me feel rushed. She explained everything so clearly that I walked out feeling confident and informed. I’m convinced she could teach a masterclass on how to make people feel comfortable and at ease. If every pharmacist were like Peyton, no one would ever be nervous picking up a prescription again.
  • IM
    It's Me!
    Mar 9, 2026
    1.0
    My Rx was sent over and I went to pick up and they said it would be tomorrow. Then I go the next day after the automated call and the insurance has not paid for. Of course I want the insurance to pay for it. I also want to pick up all of my Rx's at the same time, not make separate trips when I'm not well. Too much hassle, too many trips, too many calls. I transferred my Rx to another pharmacy.
  • RH
    Richard Galvez (he/him)
    Nov 13, 2025
    1.0
    I’m usually not one to complain but I’d avoid this HEB pharmacy if you can. There’s one pharmacist / tech there that treats you with what’s best described as dark comedy, I mean it’s effectively just funny at this point that it’s so reproducible. I’ve learned to recognize her voice and I’m like oh man, let me hang up and call back when she’s not working. I’m switching to riverside location just to avoid, she’s truly miserable

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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