Business Details
About
Medical Supply Store
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Details
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
679 reviews
5 stars
570
4 stars
33
3 stars5
2 stars
12
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Anna and MJ, for their helpfulness, knowledge, and friendly demeanor.
Product Effectiveness
Several reviews highlighted the positive impact of the orthotics on foot pain, with customers reporting immediate relief and improved comfort.
Pricing Concerns
Multiple customers expressed dissatisfaction with the high prices of products, feeling that they were overcharged or taken advantage of during the sales process.
Follow-Up Support
Customers appreciated the follow-up care and adjustments offered, indicating a commitment to customer satisfaction.
- SSSarina StalinskyDec 13, 20255.0Very good service at the Lakeline location! Quick and painless to shop here! MJ did a great job assessing my feet and got me set up. Update: it has been 4 days since I got my orthotics. I broke my ankle in Feb 2021 ans I have had a knot in my ankle ever since. The second day using the orthotics, I could tell the knot was breaking down. The area is still a bit sensitive to massage but the knot is mostly gone. All because my arch needed a different kind of support. Thank you MJ!
- DDDonnaJeanDec 8, 20251.0If you are shopping at The Good Feet Store you have more money than sense. I was so pissed off when she told me $2,500. WTH. I am seeing a podiatrist on Friday. How do they stay in business?
- ADAmmie DarbyNov 30, 20255.0Super helpful, provided such good education, and helped my dad with what he needed for his foot pain!
- AAAna Levy (Anita)Nov 30, 20252.0All I can say is that I got robbed. Yes, their insoles work, but their sales person took advantage of my situation. I was in pain, vulnerable and she encouraged me to get not only the soles (all of them), but also a pair of tennis shoes that, honestly, I didn't need. Your sales person is a tricky one who took advantage of a senior person in pain, knowing that such person worked part time for a low hourly wage. Can you believe that the cost of the shoes and soles was of $2,500.00?? Yes, you read it right! That's what she sold me. She's a good sales person, isn't she?? It's been over a year that I stopped working for the company I used to work when this happened, and at this time I'm still figuring out how to pay the rip off of my life. What Anna, your sales person did, is totally unethical, and in plain words, a robbery.
- DSDebra SaxtonNov 16, 20255.0I have slim, long feet and osteoarthritis. I've worn custom orthotics for several years but only had one pair. I heard about good feet and decided to try it. The first visit was extensive. The store manager was extremely helpful and set me up to use an orthotics to help me with my for and all my various shoes. I was told my for will improve with this system over time. I'm excited to see the changes. Something my current orthotics did not do since they only held my foot in place vs helping it to improve.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet Arch Supports different from common inserts or insoles?
Good Feet Arch Supports provide firm yet flexible support designed to correct poor foot biomechanics, offering long-term pain relief, unlike generic inserts.
Can arch supports help if my feet hurt even when wearing good shoes?
Yes, foot discomfort often arises from issues with your feet rather than shoes. Stabilizing your feet with arch supports can minimize or alleviate pain from foot-related problems.
Can I take my arch supports home the same day I purchase them?
Yes, the store stocks full inventory, and after a fitting, you can wear your new arch supports home the same day, for ages 6 and up.
How do I get a free fitting for arch supports at The Good Feet Store?
Simply visit the store at 10900 Lakeline Mall Dr, Ste 400 in Austin. No appointment is needed, though you can schedule one online if preferred.
Can I use my HSA or FSA funds to purchase arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement with FSAs, HSAs, and HRAs, but not with limited-purpose or dependent care FSAs. Check your account details before purchase.
What are The Good Feet Store's operating hours in Austin?
Monday to Friday: 10 AM to 6 PM; Saturday: 9 AM to 5 PM; Sunday: 12 PM to 4 PM; closed on certain holidays like November 27, 2025, and December 25, 2025.
Are there restroom and accessibility features available at The Good Feet Store?
Yes, the store has restrooms and wheelchair accessible restrooms, ensuring convenient access for all customers.
What nearby services can I visit before or after my appointment at The Good Feet Store?
You can visit nearby places like Any Lab Test Now for diagnostic services, Lakeline Nails for a manicure, or Subway for a quick meal during your visit.
Where can I find fitness and wellness options near The Good Feet Store?
Nearby gyms include Alloy Personal Training Lakeline and CLASS UFC GYM North Austin, great for maintaining foot health and overall fitness.
Are there dining options near The Good Feet Store for a healthy meal?
Yes, Nancy's Sky Garden is a nearby vegetarian and health food restaurant perfect for a nutritious meal before or after your visit.