Business Details
About
Prosthetics
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Details
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
676 reviews
5 stars
569
4 stars
33
3 stars5
2 stars
11
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Anna and MJ received numerous praises for their helpfulness, knowledge, and friendly demeanor, making customers feel comfortable and well-informed.
Product Effectiveness
Many customers reported significant relief from foot pain after using the arch supports, with some experiencing immediate comfort.
Store Experience
Customers appreciated the clean and professional environment of the store, along with the efficient service they received during their visits.
Knowledge and Expertise
Staff members demonstrated a high level of expertise in assessing foot issues and providing tailored solutions, which customers found valuable.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing and perceived lack of a money-back guarantee, feeling that the products were expensive.
- DSDebra SaxtonNov 16, 20255.0I have slim, long feet and osteoarthritis. I've worn custom orthotics for several years but only had one pair. I heard about good feet and decided to try it. The first visit was extensive. The store manager was extremely helpful and set me up to use an orthotics to help me with my for and all my various shoes. I was told my for will improve with this system over time. I'm excited to see the changes. Something my current orthotics did not do since they only held my foot in place vs helping it to improve.
- SLSarah LozanoNov 16, 20255.0We went in today because my mom was having foot problems. Anna was very helpful and got her everything she needed to get on the right track. Even though it got busy, Anna was great at tending to everyone and was very friendly.
- MKMichelle KleenNov 13, 20255.0Awesome experience! Highly recommend. I came into the store with my husband and was quickly fixed up. My back, hips and feet felt so much better before even leaving the store. Anna knows her stuff!
- SBSarah ButlerNov 10, 20255.0Anna was INCREDIBLE! I have a bunch of pain in my right foot due to my high arches. I never knew there was corrective inserts but I got the starting kit and I’m so excited to go to work and try them out. I’m even more excited they’ll work with most/all of my other shoes so I can look cute without hurting myself.
- SMSarah MorrisNov 3, 20251.0If I could give this place negative stars I would. I went in there desperate and in horrible pain. I was told the only inserts I could get were over 2k. So I did it bc I was just so tired of being in pain, but was told they are lifetime. Worst decision ever. They have only made my problem worse, I have gone back at least 2-3 times to swap out and a few days later I can barely walk. They are hard plastic inserts that are extremely overpriced. I will say the customer service is good but of course it is when you're spending over 2k. I have given the inserts over a year to improve and no such luck. Sad thing is you can't get your money back and I maxed out my credit card hoping these would be life changing, when in fact they made everything worse. Just save your time and money these are absolute garbage.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet Arch Supports different from common inserts or insoles?
Good Feet Arch Supports provide firm yet flexible support designed to correct poor foot biomechanics, offering long-term pain relief, unlike generic inserts.
Can arch supports help if my feet hurt even when wearing good shoes?
Yes, foot discomfort often arises from issues with your feet rather than shoes. Stabilizing your feet with arch supports can minimize or alleviate pain from foot-related problems.
Can I take my arch supports home the same day I purchase them?
Yes, the store stocks full inventory, and after a fitting, you can wear your new arch supports home the same day, for ages 6 and up.
How do I get a free fitting for arch supports at The Good Feet Store?
Simply visit the store at 10900 Lakeline Mall Dr, Ste 400 in Austin. No appointment is needed, though you can schedule one online if preferred.
Can I use my HSA or FSA funds to purchase arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement with FSAs, HSAs, and HRAs, but not with limited-purpose or dependent care FSAs. Check your account details before purchase.
What are The Good Feet Store's operating hours in Austin?
Monday to Friday: 10 AM to 6 PM; Saturday: 9 AM to 5 PM; Sunday: 12 PM to 4 PM; closed on certain holidays like November 27, 2025, and December 25, 2025.
Are there restroom and accessibility features available at The Good Feet Store?
Yes, the store has restrooms and wheelchair accessible restrooms, ensuring convenient access for all customers.
What nearby services can I visit before or after my appointment at The Good Feet Store?
You can visit nearby places like Any Lab Test Now for diagnostic services, Lakeline Nails for a manicure, or Subway for a quick meal during your visit.
Where can I find fitness and wellness options near The Good Feet Store?
Nearby gyms include Alloy Personal Training Lakeline and CLASS UFC GYM North Austin, great for maintaining foot health and overall fitness.
Are there dining options near The Good Feet Store for a healthy meal?
Yes, Nancy's Sky Garden is a nearby vegetarian and health food restaurant perfect for a nutritious meal before or after your visit.