Business Details
About
Prosthetics
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Location
Hours
Reviews
4.9
190 reviews
5 stars
180
4 stars2
3 stars
3
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Marilyn, Kory, Russell, and Karrie, received high praise for their knowledge, patience, and helpfulness in addressing customer needs.
Pain Relief
Many customers reported significant pain relief from foot, knee, and back issues after using the products and services offered.
Product Knowledge
Customers appreciated the thorough explanations and consultations provided by staff regarding the products and their benefits.
Experience Quality
Overall, customers described their experiences as positive, highlighting the attentive service and the time taken to ensure their needs were met.
Pricing Concerns
Some customers expressed concerns about the high cost of products and services, suggesting they may be unaffordable for some.
- ADApril Downing2 days ago5.0Kory was awesome! It was quick, easy and sooooo impactful. I never knew custom fitted orthotics would have such a huge impact. And yes, there is an upfront investment but the lifetime not just warranty but annual checkups with replacements makes it well worth it. I wish I had not waited!!!
- JJJasmine James4 days ago5.0MJ was very nice and attentive during my fitting!
- CCCKNov 8, 20255.0Been using GFS since 2019’ish. It had been 18 months since my last inserts, and I’d only been using the riding ones. The store manager Kory fitted me with three different ones and I could instantly feel a difference! The riding ones - I felt my knees become more centered and my gait smoother. The maintainers, I felt stretching my feet and addressing some pre-plantarfasciitis pain I’d been having. The relaxers, my could feel my feet literally going “aaaaahhh!” Amazing service! GFS for LIFE!!!
- MAMar AyOct 28, 20251.0I visited The Good Feet Store due to ongoing post-boredom back pain. During my initial appointment, Korey was very kind and professional. He measured my feet and provided a product package based on those measurements. Unfortunately, the shoes he provided were too large, so I requested a smaller size. The new pair fit better, but I didn’t like the color, so I decided to use the inserts in my existing shoes instead. I carefully followed all the instructions and used the product at home, along with the relaxer that evening. However, I woke up the next morning with significantly more back pain than before. I decided to give it another try for a few hours that day, but the pain became unbearable. At that point, I lost confidence in the product and returned to the store to speak with Korey again. This time, Korey’s attitude had changed — he was unfriendly and dismissive, showing little interest in hearing about my experience or the pain I was in. I was in tears from the discomfort. Thankfully, Korey eventually contacted corporate and processed a full refund for me. I left the store still in pain, but relieved that I no longer had to use a product that was making me uncomfortable. Later, I wanted to confirm that my refund had been processed, so I tried reaching out to Korey. He did not return my calls or voicemails for some time, and when he finally answered, he was once again rude. During our conversation, he told me, “I don’t ever want to see you at the store again.” I was shocked and hurt by that response. I don’t understand why I was treated this way simply because the product didn’t work for me. As a customer who was already in pain and disappointed, being spoken to like that was deeply upsetting. I am truly disappointed by how Korey handled the situation.
- MGMary GalvanOct 25, 20255.0Jared T. at southpark location was very helpful and explained everything to me and my husband about the system. Thanks Jared for all your help.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet Arch Supports different from regular inserts or insoles?
Good Feet Arch Supports are designed to provide firm, flexible support that corrects poor biomechanics for long-term pain relief, unlike typical online or drugstore inserts.
Can arch supports help if I buy good shoes but still experience foot pain?
Yes, arch supports stabilize your foot to minimize or alleviate discomfort caused by foot-related problems, which can persist despite wearing good shoes.
Can I take my arch supports home the same day I purchase them at The Good Feet Store?
Yes, for customers aged 6 and above, supports are stocked and ready to take home the same day after fitting at the store.
How can I get a free fitting at The Good Feet Store in Austin?
Simply visit the store at 9300 S I-35 Frontage Rd. No appointment is necessary, but you may schedule one online if preferred.
Can I use my HSA or FSA funds to purchase arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement under HSA, FSA, or HRA accounts, but not under limited-purpose FSAs or dependent care FSAs. Confirm with your administrator before purchase.
What are the store hours for The Good Feet Store in Austin?
Open Monday to Friday from 10 AM to 6 PM, Saturday from 9 AM to 5 PM, and Sunday from midnight to 4 PM. The store is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Where is The Good Feet Store located in Austin, TX?
At 9300 S I-35 Frontage Rd, Ste G150, Austin, TX 78748, USA.
Are there convenient places to grab coffee near The Good Feet Store?
Yes, Starbucks is nearby, making it easy to enjoy a coffee before or after your visit to The Good Feet Store.
What dining options are near The Good Feet Store in Austin?
Jack in the Box, Texas Roadhouse, and Whataburger are nearby restaurants where you can grab a quick meal or a delicious steak.
Are there any beauty or wellness services near The Good Feet Store?
Yes, Violet Moon Salon and Palm Beach Tan are close by for hair and tanning services, and Living.Fit gym is available for fitness needs.