Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.5
813 reviews
5 stars
628
4 stars
92
3 stars
20
2 stars
15
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cancellation Issues
Customers reported difficulties and frustrations with the membership cancellation process, including unexpected charges and lack of support.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness, particularly in locker rooms and showers, with reports of mold and unpleasant odors.
Friendly Staff
Many customers praised the staff for being friendly, helpful, and accommodating, contributing to a welcoming atmosphere.
Equipment Quality
Feedback indicated mixed experiences with equipment quality, with some customers noting outdated machines and others appreciating the newer equipment.
Value for Money
Overall, customers felt that the gym offered good value for the price, especially for beginners and casual gym-goers.
- JRJosh Ramirez2 days ago3.0The COLDEST location in America 🥶 they keep it 67-68 degrees so it’s impossible to get in a sweat. I addressed this to the manager and she said she “put in a work order” it’s been over a month and absolutely no change…. Didn’t know turning the thermostat was such an impossible task. Once EOS opens up next door I’m leaving. I’ve been to plenty of planet fitness locations across America and this is the only one that’s kept freezing cold regardless of what the temperature is outside. The gym itself is clean, some of the machines are awkward for people 5’6 and taller like the lat pull, lower back extension & triceps machine. The massage chairs aren’t the same as other locations that tilt back and compress your legs. Since it lacks those features it just feels like you backs getting rubbed.
- SGSrinivas Gunturu5 days ago1.0No hot or warm water in showers for two months now. This sign has been there on and off for the past two months. Every time I ask at the front desk about when it will be fixed, they just point to this sign and do not bother to even provide a proper response. Reached out to the general manager last week. Got a response that it will be fixed, but no date. I guess they just expect us to wait. Can’t wait for the location in Lakeway to open so I can stop coming to this location.
- MJmiroslav jezdanovNov 13, 20251.0Billion dollar franchise....have NO hot water?? Does it make sense....it Doesn't I know!!doesn't take 2 months to fix it🤔🤦
- TTTheresaNov 4, 20251.0This place has turned into a an adult playground… no respect… crappy equipment and no hot water. Great friendly employees tho. Go to Cedar Park for a better experience.
- ILisrael leonOct 29, 20251.0This is the only big gym in Austin near me but I stop using it. Dirty showers and restrooms, literally saw bugs in the floor. No hot water at times, some machines don’t work. They don’t care for the place like other locations
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness at Austin (Parmer Crossing), TX?
Planet Fitness in Austin (Parmer Crossing) is open 24 hours Monday through Thursday, from 12:00 AM to 10:00 PM on Friday, and from 7:00 AM to 9:00 PM on weekends.
Where is Planet Fitness located in Austin, TX?
Planet Fitness is located at 12611 N Mopac Expy, Ste 3, Austin, TX 78727.
What amenities and services does Planet Fitness offer?
Planet Fitness offers Classic Access, Mobile App, Free In-Club Fitness Training, Wi-Fi, Perks, Guest Passes, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, Half Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
Is Planet Fitness a welcoming gym for all fitness levels?
Yes, Planet Fitness provides a welcoming space called the 'Judgement Free Zone®' where everyone can build strength at their own pace.
Can I use a mobile app to access Planet Fitness workouts and information?
Yes, you can download the Planet Fitness mobile app for workouts and gym information available for both iOS and Android devices.
Are there any stores near Planet Fitness where I can shop for furniture?
Yes, Mega Furniture is a furniture store located near Planet Fitness where you can shop for furniture.
What dining options are available near Planet Fitness at Parmer Crossing?
Near Planet Fitness, you can find several dining options such as Sushi Junai 2 (Japanese restaurant), ThunderCloud Subs (sandwich shop), Vipul's Kitchen (Indian restaurant), and Connor's Creamery (ice cream and smoothie bar).
Where can I find groceries or a supermarket near Planet Fitness?
Desi Brothers Farmers Market and Desi Brothers supermarket are nearby grocery stores close to Planet Fitness at Parmer Crossing.
Is there a pharmacy close to Planet Fitness?
Yes, Walgreens pharmacy is located nearby for your convenience when visiting Planet Fitness.
How can nearby shopping centers help when visiting Planet Fitness?
Parmer Crossing shopping center is close to Planet Fitness, making it convenient for customers to combine workouts with shopping or dining during their visit.