Planet Fitness

4.2
1266 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1819 S Pleasant Valley Rd, Austin, TX
78741, United States

Hours

Reviews

4.2
1,266 reviews
5 stars
837
4 stars
179
3 stars
85
2 stars
34
1 star
131

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions in the bathrooms and locker rooms, with frequent mentions of dirty showers and equipment.

Customer Service

The staff received positive feedback for being friendly and helpful, although some negative experiences were noted with specific employees.

Equipment Availability

Customers expressed frustration with the availability of equipment, particularly during peak hours, leading to long wait times.

Cancellation Issues

Several reviews highlighted difficulties in canceling memberships, with claims of hidden fees and unresponsive management.

Safety Concerns

There were reports of safety issues, including suspicious activity in the locker rooms and concerns about the presence of homeless individuals.
  • LL
    Luke
    Nov 10, 2025
    4.0
    Its big and open layout is nice, but during busy times machines are limited, workout area is pretty clean and machines are all in good condition. Great location for early morning workouts
  • BG
    Babs G
    Nov 7, 2025
    2.0
    Last month as I was takkng a shower, they gave no prior uodate or sign posted they were going to shut off the water. They shut off the water in the middle of me taking a shower. This month, all week there's a sign posted at the front desk saying no hot water. Also the hyrdro beds were not working at all. 've been coming here almost 6 months now since moving fr om san antonio. The location is close to where I live but it seems like there's always water issues because overall the water don't really work, the changing area except for 1/3 only has a sitting/bench area. The other 2 there's nothing. Also theres at times people smoking Marijuana in there. Cold water if it does work, spa is going to be 50/50. Machines are eh.
  • RJ
    Ryan Jojola
    Nov 5, 2025
    1.0
    Rampant homeless people.
  • YZ
    Yuri Zhang
    Nov 5, 2025
    5.0
    very nice, the first gym I wanted to visit everyday
  • BS
    Broken spirit
    Oct 18, 2025
    1.0
    As though this gym is nice They make it hard to cancel And when do cancel they charge u more and say they will refund you but don’t. I will never be apart of a gym again At least at apartments there free an don’t con you

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Austin (E. Riverside), TX?

Planet Fitness in Austin (E. Riverside), TX is open 24 hours a day, 7 days a week. Note that holiday hours may vary, with early closures or specific opening times.

Where is Planet Fitness located in Austin (E. Riverside)?

Planet Fitness is located at 1819 S Pleasant Valley Rd, Austin, TX 78741, United States.