Planet Fitness

4.2
1449 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1100 W Anderson Ln, Austin, TX
78757, United States

Hours

Reviews

4.2
1,449 reviews
5 stars
907
4 stars
231
3 stars
120
2 stars
50
1 star
141

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness, noting that staff frequently clean the equipment and facilities.

Staff Attitude

While some reviews highlighted friendly and helpful staff, others reported unprofessional behavior and lack of engagement from front desk employees.

Equipment Condition

Several customers mentioned that some machines were out of order or in need of maintenance, impacting their workout experience.

Crowding Issues

Many reviews noted that the gym can get very crowded, especially during peak hours, leading to long waits for equipment.

Customer Service

There were mixed reviews regarding customer service, with some customers experiencing difficulties with membership cancellations and billing issues.
  • AR
    Andres Rodriguez
    5 days ago
    5.0
    24hr, laying and standing tanning, stairs. And friendly staff. I’m a fan.
  • LH
    Lucas Hinderliter
    Nov 17, 2025
    1.0
    One of the employees put his hands on me. I had already scanned in and had run out to my vehicle to grab my hat and after walking back in the employee, a small skinny black man working 11/17 around 3:30, aggressively tapped my shoulder to tell me I needed to scan in. After telling him I had already scanned in he then made smart remarks and continued to make them as he walked away. Going to be canceling this membership.
  • NL
    Nathalie Lopez
    Nov 10, 2025
    3.0
    I guess this location and Planet fitness is the worst of Austin. Showers and restrooms are not clean and smell. The black area is not nice. People in the changing room just lying on the benches watching the phone. Both times I was on the treasmill people around just smelled so bad I have to look for a new treadmill. Maybe it is because of the people who lives in this area. I went twice because on Tuesdays I have meetings by Anderson lane, but I usually go to the Mopac one. I have tried as well the one in Pflugerville just a bit better and the one in Sout Austin which is similar to the one of Mopac. But I won't come back to this facility.
  • LS
    Lylliana Slaton
    Nov 6, 2025
    2.0
    Cool gym, but one front desk lady wouldn’t help me. I have a black card membership and was trying to do the hydro massage. The machine wasn’t working and I told her and she just shrugged and said I don’t know. Didn’t even check on it or anything. Useless.
  • JF
    Justin Florez
    Oct 29, 2025
    5.0
    Planet Fitness in Austin is a well-run, clean, and welcoming gym. The equipment is always in great condition, and there’s a wide variety of machines and weights to fit any workout routine. 💪 The staff are professional, friendly, and always willing to help or answer questions. The environment feels safe and inclusive — whether you’re a beginner or a regular gym-goer, it’s easy to feel comfortable here. I also appreciate how well the facility is maintained — from the locker rooms to the workout floor, everything is spotless and organized. Overall, this location makes it easy to stay consistent and motivated. Highly recommend! 👏🏋️‍♂️

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Austin (W. Anderson Lane), TX?

Planet Fitness in Austin (W. Anderson Lane) is open 24 hours a day, 7 days a week, with some holiday hour variations.

Where is Planet Fitness located in Austin?

It is located at 1100 W Anderson Ln, Austin, TX 78757, USA.