Longhorn Imaging

4.8
193 reviews

About

X Rays & Imaging
At Longhorn Imaging, we offer diagnostic imaging with some of the most advanced technology in the industry. Our central Austin location has the only weight-bearing MRI machine in Central Texas. With over 50 years of combined experience, our team understands the stress associated with diagnostic testing and is dedicated to making the process as comfortable as possible for patients. Call (512) 444-8900 today to schedule an appointment at one of our three locations.

Location

Longhorn Imaging
2745 Bee Caves Rd, Austin, TX
78746, United States

Reviews

4.8
193 reviews
5 stars
182
4 stars
1
3 stars
1
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the professionalism, kindness, and patience of staff members, particularly Max and Mark, who made patients feel comfortable during their procedures.

Customer Service

Many reviews highlighted excellent customer service, with staff being described as friendly, helpful, and accommodating, although there were some complaints about rudeness from front desk personnel.

Facility Experience

The facility was noted for its cleanliness and calming atmosphere, with the open MRI machine being particularly appreciated by those with claustrophobia.

Scheduling Issues

Some customers experienced difficulties with scheduling appointments, particularly regarding communication and responsiveness from the front desk.

Overall Satisfaction

The majority of reviews reflected a high level of satisfaction with the imaging experience, with many customers expressing a willingness to recommend the service to others.
  • BL
    Bridgit Logue
    Dec 18, 2025
    5.0
    The gentleman who work at this location Max and Mark were absolutely fabulous. They were so kind and compassionate and patient with my groans and moans due to my injuries. I couldn’t have asked for better care and highly recommend these folks. They are the best of the best.!!!
  • HJ
    Helena J.
    Dec 17, 2025
    3.0
    The number might be a scam. When I called for schedule, the person doesn't seem to know what he is doing and keep asking for information and cannot answer simple questions such as if they provide MRI with contrast. The place is great, just watch on for the phone number listed, it might have been hacked.
  • IS
    Ivonne Santillan
    Nov 19, 2025
    5.0
    Excellent service and attention.
  • RT
    Raquel Tejera
    Oct 30, 2025
    5.0
    Son muy professionales y tratables , me senti como en casa , muchas gracias
  • MB
    Meg Brown
    Oct 23, 2025
    5.0
    Cannot recommend this place enough!! I’m terrified of MRI’s as I am claustrophobic and the open-air machine at this Westlake location was a breeze. I had very little anxiety. Super open room and everyone was extremely nice. Max at the front desk was very helpful and Mark my technologist was very kind, and very patient with me as I came in with a knee injury and it took me a little while to get changed, and get comfortable on the MRI Machine. They also give you headphones to listen to music and Mark let me listen to Lana Del Rey (my favorite! 🤩) It made the long test much more enjoyable. Highly recommend!!

Frequently Asked Questions About Longhorn Imaging

What types of diagnostic imaging services does Longhorn Imaging offer?

Longhorn Imaging offers diagnostic imaging services including weight-bearing MRI using the Esaote Weight Bearing MRI technology.

Where is Longhorn Imaging located?

Longhorn Imaging is located at 2745 Bee Caves Rd, #102, Austin, TX 78746, USA.