LensCrafters

4.8
663 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10000 Research Blvd, Austin, TX
78759-5814, United States

Hours

Reviews

4.8
663 reviews
5 stars
613
4 stars
8
3 stars
3
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently praised for their friendly, helpful, and professional service.

Repair Expertise

Customers frequently commend the team for their skill in repairing glasses and sunglasses quickly and effectively.

Product Knowledge

Employees demonstrate strong knowledge about products and insurance options, assisting customers in making informed choices.

Overall Experience

Many reviews highlight a positive overall experience, with customers expressing a willingness to return and recommend the location.
  • RC
    Richard Chang
    Nov 10, 2025
    5.0
    I had a very good customer service experience with the Lenscrafters store located in the Arboretum area of north Austin. I believe the person that helped me out with the adjustments to my eye glasses was Brad. I appreciated their time and friendly customer service.
  • SN
    Susie Nordyke
    Nov 10, 2025
    5.0
    Shane was the best replacing my nose pads on my glasses. I have been in pain for two days and he fixed me right up!!! Thank you Shane for being the best!
  • MC
    Maddie Cregar
    Nov 7, 2025
    5.0
    aubrey was very helpful! great service at LensCrafters arboretum
  • DP
    Dani Park
    Nov 5, 2025
    5.0
    Travis and Aubrey were very helpful! I walked in and got a pair of glasses repaired within 5 minutes!
  • YL
    YOSEF LEVERTOV
    Nov 4, 2025
    5.0
    I brought in a pair of broken glasses and a new lens and Brandon worked hard changing out the lenses, other places were not able to figure it out.... thank you Brandon!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.