LensCrafters

4.8
680 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10000 Research Blvd, Austin, TX
78759-5814, United States

Hours

Reviews

4.8
680 reviews
5 stars
630
4 stars
8
3 stars
3
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently provided friendly, helpful, and attentive service, often going above and beyond to assist customers.

Repair Services

Many customers praised the quick and efficient repair services offered, often at no charge.

Staff Knowledge

Employees demonstrated strong product knowledge and expertise, helping customers find the right frames and lenses.

Overall Experience

Customers reported a positive overall experience, with many expressing a desire to return for future needs.
  • IM
    Ivan Molina
    Jan 4, 2026
    5.0
    Shane is an amazing guy, he goes above and beyond! We’re not going anywhere else for our glasses!!
  • TK
    TOM KADAMAATT
    Jan 3, 2026
    5.0
    I went to the Arboretum LensCrafters yesterday, and it’s one of the best eyewear stores I’ve visited in Austin. Brad was very pleasant and helpful, and I was in and out in no time. Thank you, Brad!
  • SW
    Scott Webster
    Dec 29, 2025
    5.0
    I needed to swap lenses in a couple pairs of Costa prescription sunglasses, & I came to LensCrafters Arboretum location to ask for help. I spoke to Brad, & he kindly offered to take care of it. He helped me in the spot while I waited & took care of it in about 1 minute. Super nice guy, very professional, & didn’t charge me a thing. Thank you LensCrafters, & especially you, Brad! I’ll be back for my next pair of glasses, no doubt!
  • KP
    Kendra Pearson
    Dec 20, 2025
    5.0
    Shane is the best!! Shane at LensCrafters was fantastic! He was professional, attentive, and made the whole process easy and enjoyable. His expertise and care ensured I got the perfect glasses. Highly recommend him for excellent service!
  • MM
    Melinda Massey
    Dec 16, 2025
    5.0
    Excellent service today at Lens Crafters #72 at The Arboretum in Austin!! Laura picked out a few frames for me to choose from that were all beautiful, and Brandon helped me with my insurance and purchase of my new Prada frames! Really appreciated them and their help so so much!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.