LensCrafters

4.7
522 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2901 S Capital Of Texas Hwy, Austin, TX
78746-8137, United States

Hours

Reviews

4.7
522 reviews
5 stars
475
4 stars
13
3 stars
7
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, friendly, and going above and beyond to assist with repairs and inquiries.

Repair Services

Many reviews highlighted the quick and free repair services provided for glasses and sunglasses, with staff often fixing issues without charge.

Staff Knowledge

Several customers noted the staff's expertise and ability to provide informative guidance on eyewear options and maintenance.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding appointment issues and product discrepancies, indicating room for improvement.
  • LR
    Luis Rodriguez
    3 days ago
    5.0
    Using LensCrafters for more than 25 years, no matter where I go their service and quality of products is outstanding
  • JB
    Joce Bahena
    4 days ago
    5.0
    Came to get my sunglasses lens changed and Jorge was able to do it in like 15 min. Was super quick and right when i walked in i was greeted and help right away!
  • MM
    Miranda McCameron
    6 days ago
    5.0
    This place was very very very helpful and very knowledgeable. They helped me with picking out the best and right frames. If I could give this place more than 5 stars I would definitely give them 10 stars.
  • FT
    flinn tran
    Jan 5, 2026
    5.0
    Jorge was extremely helpful and efficient. He was able to help us find the correct lens to order and replace the meta glass transition lens that don’t really transition well. He quickly swapped out the lens and so we didn’t need to get a new pair of glasses! 10/10 service
  • KF
    Katherine Ferrick
    Dec 28, 2025
    5.0
    Outstanding customer service from Sarah and Eric! Everyone was helpful in guiding my frame and lens options and working with my insurance. Highly recommend for the personnel here, they went above and beyond to ensure my order was what I needed and in budget

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.