H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 12407 N Mopac Expwy in Austin, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
I was asked to pre-pay prior to pick up and was provided a code/barcode. Upon arrival, I noticed there were two lines—one for prepaid orders and one for regular pick up. I entered the prepaid line, but as soon as it was my turn, the staff member responsible for that lane walked away. This left me waiting while other customers were helped ahead of me.
Eventually, another employee assisted me and explained that the prepaid line is intended to provide faster service. However, my experience was the opposite—I used the prepaid line as instructed and was skipped because the designated staff member left. This was frustrating and defeats the purpose of prepaying for faster service.
BW
Brian Wilds
Dec 18, 2022
3.0
Their communication is lacking, they only contact you if they are going to place a completed order back in stock. HEB should replicate Walgreens online and communication methods.
AK
Alan Keenan
Sep 11, 2021
1.0
Ridiculous. You get voicemail describing the vaccine and you’ll be taken away to another operator only to have to listen to the COVID spiel again. Get with it guys.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours of H-E-B Pharmacy at 12407 N Mopac Expwy, Austin?
H-E-B Pharmacy is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy offer COVID-19 vaccinations, and do they require appointments?
Yes, H-E-B Pharmacy provides COVID-19 vaccines without requiring appointments; walk-ins are welcome.
Are walk-in flu vaccines available at H-E-B Pharmacy?
Yes, flu vaccines are available both by walk-in and appointment at H-E-B Pharmacy.
What payment methods are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Discover, Mastercard, Visa, cash, checks, and mobile payment options like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does H-E-B Pharmacy offer delivery services?
Yes, delivery services are available at H-E-B Pharmacy for customer convenience.
Where can I find more information about H-E-B Pharmacy services online?
You can visit https://www.heb.com/pharmacy for detailed information about all H-E-B Pharmacy services.
Can I pick up my prescriptions in-store at H-E-B Pharmacy?
Yes, in-store pickup is available for prescriptions at H-E-B Pharmacy.
Which nearby grocery store and supermarket can I visit along with H-E-B Pharmacy?
There is an H-E-B grocery store nearby, which you can visit before or after your pharmacy visit for your grocery needs.
Are there any wellness or beauty services close to H-E-B Pharmacy?
Yes, nearby wellness and beauty options include Ru Yi Massage and VS Nails & Spa, which can complement your health and self-care routine.
What dining options are near H-E-B Pharmacy for a meal after my visit?
Nearby dining options include Odaku Sushi for Japanese and Korean cuisine, and Crawfish Corner & Oyster Bar for seafood lovers.