H-E-B Pharmacy

3.3
39 reviews

About

Pharmacies
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 12407 N Mopac Expwy in Austin, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
12407 N Mopac Expwy, Austin, TX
78758, United States

Hours

Reviews

3.3
39 reviews
5 stars
21
4 stars
0
3 stars
3
2 stars
0
1 star
15
  • BG
    Blanca Guerrero
    Sep 5, 2025
    1.0
    I was asked to pre-pay prior to pick up and was provided a code/barcode. Upon arrival, I noticed there were two lines—one for prepaid orders and one for regular pick up. I entered the prepaid line, but as soon as it was my turn, the staff member responsible for that lane walked away. This left me waiting while other customers were helped ahead of me. Eventually, another employee assisted me and explained that the prepaid line is intended to provide faster service. However, my experience was the opposite—I used the prepaid line as instructed and was skipped because the designated staff member left. This was frustrating and defeats the purpose of prepaying for faster service.
  • BW
    Brian Wilds
    Dec 18, 2022
    3.0
    Their communication is lacking, they only contact you if they are going to place a completed order back in stock. HEB should replicate Walgreens online and communication methods.
  • AK
    Alan Keenan
    Sep 11, 2021
    1.0
    Ridiculous. You get voicemail describing the vaccine and you’ll be taken away to another operator only to have to listen to the COVID spiel again. Get with it guys.
  • RK
    Ryan K
    Jun 8, 2021
    5.0
    Pharmacist was super helpful

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis