H-E-B Pharmacy

Reviews

• RA

  Rosalinda Avalos

  Nov 12, 2025
  1.0
  Maddie at the registered was very rude. I gave her my DOB. Maddie told me it’s going to be 15 minutes. I told her the pharmacist had told me 15 minutes that’s why I came back she said WELL it’s going to be 15 minutes I just told them to get it ready. She told me to sit over there and wait 15 minutes. Then she called me by my last name and tells me to get at the end of the line that my order was ready. I was not too happy with her telling me to get at the end of the line, but I did not say anything. She looked at me and she said I’ll get you next. When I went to the register she has a tone of voice and tells me after she rings me up she asked for my date of birth, and I looked at her and she pointed at the at the thing points with an attitude to put in my date of birth. People like her can sour people. I was not feeling sick that day, but imagine if I was feeling sick and her treating me like that.That attitude is not acceptable.HEB MORGAN Pharmacy Harlingen Tx78550
• RF

  Robert Foster

  Oct 2, 2025
  5.0
  Very helpful and patient.
• AC

  A Capparelli

  Sep 19, 2025
  1.0
  Have had consistent issues with the pharmacy service. Cruel comments were made by staff while my spouse was dying and under hospice care. I had surgery less than a week ago and was shorted 5 doses of my prescribed pain medications. They have put off refilling the prescription until I run out. This is very poor customer service and inappropriate employee commentary. I wish someone in a decision making position would review appropriate employee interaction with customer's and take circumstances into consideration in withholding medications properly prescribed. I was just told that HEB policy will only allow a pain medication to be filled ONCE. My surgeon wrote the RX due to surgery and is not a maintenance drug. HEB pharmacy has really reached a new low in customer service. UPDATE: I called the number given and was advised that they work with people having issues with the online app. He said that I needed to speak with customer relations, but I am not going to spend time calling various numbers and departments. I stand by my original review.
• CD

  Ceci DeMoville

  Sep 13, 2025
  5.0
  friendly, professional, get our prescriptions on time, wait line is only really crazy during peak hours. the only thing i don’t really like is not the pharmacy’s responsibility: the drive thru entrance is right in the middle of curbside service, so the pedestrian traffic is also heavy. seems dangerous.
• LM

  Linton Mayfield

  Sep 6, 2025
  1.0
  Poor customer service! I arrived right at closing time and was in line behind another customer only to be told that they were closed and wouldn’t serve me even though they had three employees there and could have easily served me. I had three medicines to pick up and wouldn’t be able to get to it for another two days. This is unacceptable customer serve for a place that is supposed to help sick people get better. I won’t forget this anytime soon and pharmacies are a dime a dozen. I’m sure I can find another one who would be happy to serve me in a similar environment . Very hurt and disappointed!!

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