H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 10710 Research Blvd in Austin, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
This trip Pharmacy I was assisted right away. Sometimes it does get busy & have to wait however this trip went great. Person checking me out provided me with my med refil right away & she was super nice too... service with a smile
MM
makeupyourmind82
Nov 30, 2025
1.0
Really awful. I normally use HEB pharmacies. I have been sick for 14 days now and am at my wit's end, desperate to be out of pain and misery.
I called today an hour after they would've received my prescription confirming if they got it or not, as I didn't receive the usual text or phone call confirmation. The woman said yes we have it, you'll get a robocall when it's ready. Six hours later they are closed and never received anything. I'm betting it was the woman who yelled at the girl for pushing the button in the drive-thru.
I will 100% not use this or any HEB pharmacy again. This is the only instance I've ever not had a prescription be ready in 1-2 hours after being received.
AE
alyson engel
Aug 27, 2025
1.0
Dealt with an extremely rude technician today who literally yelled at me through the intercom for pressing the call button. I understand we all have bad days and get stressed at work but that was ridiculously uncalled for. The attitude is gross tbh you’re an adult so please act like one!
JJ
Jo Jo
Jul 24, 2025
5.0
Always prompt, courteous and helpful. Prescriptions are often ready before I even get the automated phone call.
DD
Danielle Van Doren
Nov 10, 2013
3.0
There are four HEB's near our house. This is one is on the way home from work, but I go to a different one pretty often. The HEB itself is fair to good. But it's kind of a pain to get in & out of from the access road & the parking lot is always full. & last year they had a pretty bad cricket problem, which doesn't really put one in the mood to grocery shop.