Business Details
About
Pharmacies
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 6001 West Parmer Lane in Austin, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
48 reviews
5 stars
27
4 stars
4
3 stars
1
2 stars
5
1 star
11
- BDBailey DieckmanOct 20, 20251.0I came in on a Saturday to fill a prescription, and even though my insurance is valid, the pharmacy couldn’t get it to go through. They claimed my policy showed an incorrect date of birth or didn’t list me as the primary, both of which are untrue. There was no line and no sign that they were busy, yet instead of taking a few minutes to resolve it, they refused to call the provider help line that my insurance later confirmed is open on weekends. I was simply told my only option was to pay out of pocket. When I followed up with my insurance, they confirmed the issue could have been quickly fixed if the pharmacy had just called the number on file. Really disappointing experience, while the staff wasn't rude they didn't put forth any effort to help or explore any options to actually take care of me as a patient. I usually love doing any business with HEB but this was an extremely sub-par experience.
- BDBailey DieckmanOct 20, 20252.0I came in on a Saturday to fill a prescription, and even though my insurance is valid, the pharmacy couldn’t get it to go through. They claimed my policy showed an incorrect date of birth or didn’t list me as the primary, both of which are untrue (checked w/ insurance). Instead of trying to resolve the issue, they refused to call the pharmacy help line that’s specifically for provider, which my insurance later confirmed IS OPEN on weekends. I was told my only option was to pay out of pocket. When I followed up with my insurance, they confirmed the problem could have been easily fixed if the pharmacy had simply called the number on file. Really disappointing experience, the staff made no effort to help or explore any options to take care of me as a patient.
- GSGreg ScaffidiOct 16, 20252.0Why can’t you keep my meds in stock?
- EPElaine PorterOct 15, 20255.0Thanks to Joe for making my medication transfer more easy and manageable. I am new to this pharmacy and he just made things simpler. His professional personality is awesome. Thanks HD
- RLRod LenfestOct 10, 20251.0I have trouble understanding the triage logic that places routine flu shots in advance of filling meds to treat atrial fibrillation.
Frequently Asked Questions About H-E-B Pharmacy
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours of H-E-B Pharmacy at 6001 West Parmer Lane, Austin?
H-E-B Pharmacy is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy accept walk-in patients for COVID-19 and flu vaccinations?
Yes, COVID-19 and flu vaccines are available at H-E-B Pharmacy on both a walk-in and appointment basis.
What payment options are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Android Pay, Apple Pay, cash, checks, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B Pharmacy offer delivery services for prescriptions?
Yes, H-E-B Pharmacy provides delivery services for prescriptions.
Where can I find more information about COVID-19 vaccination at H-E-B Pharmacy?
You can visit https://vaccine.heb.com/ for the latest information on the COVID-19 vaccine including vaccine phases and FAQs.
What types of pharmacy-related products and services does H-E-B Pharmacy provide?
H-E-B Pharmacy offers a wide range of products and services including prescription medicines, medical equipment and supplies, first aid supplies, contact lenses, optometry, and optical goods.
How can customers find H-E-B Pharmacy if they are visiting nearby places like Posh Pinay Beauty or Capital Gymnastics?
H-E-B Pharmacy is conveniently located near Posh Pinay Beauty and Capital Gymnastics at 6001 West Parmer Lane, Austin, making it easy to visit while visiting these locations.
What nearby financial services can customers access when visiting H-E-B Pharmacy?
Nearby financial services include Coin Cloud Bitcoin ATM, Edward Jones - Financial Advisor, Coinstar, and Margo Bitcoin ATM, which customers can use for various financial transactions during their visit.
Are there nearby food or entertainment options close to H-E-B Pharmacy for customers to explore?
Yes, customers can visit Intergalactic Media for music and circus events or CiCi's Pizza for dining nearby H-E-B Pharmacy.
What makes H-E-B Pharmacy a trusted choice for Texans seeking healthcare and pharmacy services?
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for three consecutive years, offers a comprehensive range of immunizations including COVID-19 vaccines, and prioritizes the health and safety of Texans.