H-E-B Pharmacy

3.5
50 reviews

Business Details

7015 Village Ctr Dr, Austin, TX
78731, United States
(512) 502-8801
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 7015 Village Ctr Dr in Austin, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
7015 Village Ctr Dr, Austin, TX
78731, United States

Hours

Reviews

3.5
50 reviews
5 stars
25
4 stars
6
3 stars
2
2 stars
4
1 star
13
  • YT
    Yaima Triana
    Feb 7, 2026
    1.0
    When paying for my child’s medication, I used a $100 bill, which was the only cash I had. The employee assisting me appeared uncomfortable and later discussed the situation aloud with a coworker, stating that large bills should not be accepted. This conversation took place in front of me and other customers, which made me feel embarrassed and poorly treated. I believe this situation could have been handled more professionally and privately. I hope this feedback helps improve customer service going forward.
  • BW
    Bryce Whalen
    Jan 12, 2026
    4.0
    While making an early morning trip to the grocery I decided to inquire about getting the flu and covid vaccines. The pharmacy techs were very nice and I had both vaccines done in less than 15 minutes. Done and done! It does get busy during high traffic times, so I suggest getting there before the crowds.
  • JW
    John Wood
    Dec 13, 2025
    2.0
    This should be an excellent Pharmacy. On occasion, I have received excellent service. It’s just too bad that too often the Service here is plain awful. Went to pick up a prescription for my wife who was suffering from a UTI. There was no one waiting in line the Pharmacy when I walked in. There were two women in the Pharmacy. One appeared to be a pharmacist the other appeared to be a tech. They were having a conversation. Not about Pharmacy. Not about medicines. About daily life. They saw me plainly standing at the counter waiting to get needed medicine for my wife who was home suffering. But, decided to continue their conversation and make me wait until I spoke up and said hello. I need help. The young girl who came over to help was anything but helpful. She had attitude. She was angry. And all I asked for was help. The only reason this is not a one star review is because I have had good experiences at this HEB pharmacy but this is ridiculous. It’s no wonder the reviews are so horrible.
  • BD
    Bob Davis
    Sep 11, 2025
    5.0
    H-E-B is always so convenient. The staff there is great they always are friendly and professional
  • KT
    Kirpal Toor
    Nov 22, 2023
    1.0
    Slow. Inefficient. Zero customer service. Take your business elsewhere

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

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Certified February 08, 2026Yext Knowledge Graph
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