H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 14028 North US 183 in Austin, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
Absolute worst pharmacy I’ve ever dealt with. I often have to call multiple times, only to be told my prescription isn’t ready—then it suddenly is, then it’s not again. More than once, I’ve had to track down my doctor, even on weekends, because the pharmacy insists they don’t have the refill. When I call my doctor, he gets frustrated with me for reaching out so often, but the truth is I’m just stuck in the middle. What makes it worse is that I’ll be told the refill isn’t there, when I was literally just on the phone with my doctor who confirmed he already sent it. And like clockwork, the moment I push back and say that, they magically “find” my medication.
As someone with epilepsy, this back-and-forth isn’t just frustrating—it’s dangerous. Their incompetence and lack of communication cause me unnecessary stress and put my health at serious risk.
PK
Pavel Kulakov
Sep 18, 2025
1.0
The cashier at Sabina misled us and was rude
MB
Mary Brooks
Aug 26, 2025
5.0
We're from Brownsville, TX ; we felt a bit lost, and yet visiting this HEB Pharmacy was a blessing. My husband was able to get his medication with the best help possible. Thank y'all so much.