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About
Fitness CenterFitness ClassesPersonal TrainerWeight Training CenterExercise Equipment StoreDay Care CenterNutritionistGold's Gym
Gold’s Gym gives you access to everything you need reach your fitness goals: weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines – plus a team of certified Personal Trainers ready to support and motivate you to become the strongest version of yourself. From our beginning as a small bodybuilding gym in 1965 to today, Gold’s Gym delivers a dynamic fitness experience focused on strength and performance.
Details
- Wheelchair accessible entranceNot available
Location
Gold's Gym Austin Southeast
801 E. William Cannon Dr., Austin, TX
78745, United States
Hours
Reviews
3.9
297 reviews
5 stars
158
4 stars
49
3 stars
27
2 stars
16
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are criticized for being indifferent or rude.
Equipment Issues
Many customers reported that equipment is often broken or in poor condition, leading to frustration among gym-goers.
Cleanliness
There are complaints about cleanliness, particularly in bathrooms and locker rooms, with some areas described as dirty or poorly maintained.
Class Offerings
Zumba classes, especially those led by Alexa, received high praise, indicating a positive experience with group fitness options.
Management Concerns
Several reviews express dissatisfaction with management responsiveness and the handling of membership cancellations.
- KTKen Texas4 days ago5.0Spacious training area all on one floor. Ample equipment. Sauna is hotter than the Mojave Desert.
- JMJon MoralesDec 31, 20251.0Not only do I get the run around from Shelby but the GM as well, Rick. Out of the two cards I had on file, they chose to charge the expired one. I still have yet to hear back from them about my membership and I always just so happen to “miss them” everytime I’ve called. I think a change in management and better leaders may do this place some good because it’s a shit show right now. Like how do you not have a manager on staff all day? Or at the least why do they leave at noon when you still have 10+ hours left in the day? Make it make sense… Maybe leaving a review of my experience will get me a callback on this matter?
- BLBp LynchDec 23, 20251.0Today 23 dec 2025. As I went to my 1st station.which was the 4 way machine . There was a gentleman there doing arms, pull-down And as I was going to get on the station next to him, which was free.He told me I couldn't get on it because he was also working on that machine as well.At the same time. I go to this gym so I can decompress, so I can destress.I don't go to the gym to have confrontation with other people. So I went up to the front and spoke to the gentleman upfront he didn't seem like he really wanted to go up there and say something to this guy. So I paid forty dollars for people to hog up two machines at the same time and not able to do the exercises that I want. So I got upset after I complained to the guy.I walk out and didn't get my workout in. So I called to the store like five or six times over a thirty minute period nobody would answer the phone. So I finally called back again.And the person upfront tells me that there's no manager, there's nobody to take a complaint.So I hung up. Wow, this is a great customer service, gym. So this gym just lets the members do whatever they want. While other members have no option.
- DDDavidDec 18, 20254.0I prefer this location to the other Gold’s in the area. It big with lots of machines and free weights so there’s almost never a wait for equipment
- LGLiz GrahamOct 28, 20255.0This is the best gym experience I've ever had. And I've tried a lot of gyms/groups/classes over the years. Shelbee proactively reached out as soon as I joined (thanks to a discounted membership through my employer) I know that's her job, but she didn't have to also learn my name, or smile and wave every time she sees me, and ask how I'm doing. My complimentary personal training consult with **JOSE MARTINEZ** turned into 6+ months of sessions thanks to his authentic personality, extensive knowledge, positive/professional coaching style, and going above and beyond to make sure I'm valued as a client - he's also proven that he has my back in general and continues to motivate me to meet long term fitness goals - the dude even ran my first 5k with me!! Jose is just a solid human being, I can't say enough good things about this guy - just train with him if you can. Kevon brings genuine joy to the front desk. Alexa is the perfect blend of approachable and infectious energy - try ZUMBA it's so fun and the playlist is now in my Favorites. Sharon also teaches a SUPER chill yoga class. The Southeast Team seems to sincerely want to know how members are doing and actively celebrate progress; they're focused on people not sales. Because of that, they created a family vibe (not a cliche marketing gimmick) so there are a ton of regulars and friendly faces - it's not just me. The best visit was my first Zumba class where a bunch of staff/trainers joined too - it was hilarious and they brought playful energy. I was not sure about joining a gym again, having a male trainer, or trying Zumba. Especially at 40. But I'm glad I tried and stuck with it. Plus the place is clean, lots of equipment (never had an issue waiting for anything), dedicated area for stretching, a sauna and spacious locker room, parking lot is huge. The last gym I joined I went like 3 times and cancelled after a few months. I know for a fact this time is different - because of Jose especially - but the staff is what brings me back every week. And there are DEFINITELY times I've been tempted to skip and keep driving to P. Terry's! Now I train, theeeeen get P. Terry's lol
Frequently Asked Questions About Gold's Gym Austin Southeast
What are the operating hours of Gold's Gym Austin Southeast?
Gold's Gym Austin Southeast is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturday and Sunday from 7:00 AM to 9:00 PM.
Where is Gold's Gym Austin Southeast located?
It is located at 801 E. William Cannon Dr., Austin, TX 78745, United States.
What fitness facilities and services does Gold's Gym Austin Southeast offer?
They provide weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines, and certified Personal Trainers to support your fitness goals.
Is there wheelchair accessible entrance available at Gold's Gym Austin Southeast?
No, Gold's Gym Austin Southeast does not have a wheelchair accessible entrance.
Can I get a free pass to try Gold's Gym Austin Southeast before joining?
Yes, you can try today with a free pass available through their website.
How can I contact Gold's Gym Austin Southeast by phone?
You can reach them by phone at +1 512-383-8990.
Is there an app available to help me connect with Gold's Gym?
Yes, Gold's Gym has mobile apps available for both Android and iOS devices to help you stay connected and motivated.
What nearby places can I visit before or after my workout at Gold's Gym Austin Southeast?
You can visit nearby places such as Century South Shopping Center for shopping, China Harbor Restaurant for Chinese cuisine, or Austin Salt Cave for wellness and spa treatments.
Are there any nearby sports and outdoor stores near Gold's Gym Austin Southeast?
Yes, Academy Sports + Outdoors and Columbia Sportswear Company are nearby for sporting goods and outdoor gear needs.
Where can I find dining options close to Gold's Gym Austin Southeast?
Nearby dining options include Mi Tradicion, Panaderia Chuy's, Tucci's Southside Subs, and Asiana Indian Cuisine, offering Mexican, sandwiches, and Indian foods.