GNC

Reviews

• AO

  Allison Otto

  Feb 21, 2026
  1.0
  I received a coupon in the mail and went to this GNC and was told that I could not use the coupon because he could not figure out how to scan the barcode… I asked if he could manually punch it in or if he could call for help or even just adjust the bill so I could still use the coupon. He said “No, I can’t enter anything and I don’t have management to call” - which I know is untrue. Then he tried to make me feel better by “letting me use my reward points toward the purchase” - I did not want to do this, I wanted to use the coupon I got in the mail! It is classic that whenever I go to ANY GNC the customer service is awful. William fits in well.
• RA

  Ryan A...

  Feb 18, 2026
  5.0
  Great customer service probably one of the best GNC's I've been in in a long time. I will continue to buy from you guys
• BK

  Brian Kraus

  Nov 28, 2025
  1.0
  Doesn’t honor the GNC promotions and sales (90 cent cans of ghost were $4 a can). Waste of time
• NT

  Novin Tayefeh

  Oct 27, 2025
  1.0
  Bought an item and prior to purchasing I asked the attendant if these items were able to be returned if unused. The older gentleman, Bill, told me that I would be able to return them with a receipt but would have to come back to this location since it’s a franchise. I no longer needed the products and they were unopened, untouched, in the original packaging and came to return them (40 min drive) with a receipt and the manager explained to me that these items are unable to be returned and that it was company policy. He resorted to “Bill’s” age as to the reason why there was a misinformation in regards to both the statements: It needs to be returned at this store and that these products were refundable. I drove down the street to another location in central Austin and they solved the issue with no hesitation. DO NOT PURCHASE ITEMS AT A FRANCHISE STORE, they have additional rules that make things way more difficult. Jacob was very helpful however. Will not be retuning to this GNC

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