Business Details
About
Hearing Aid StoreAudiologyAlpaca Audiology
Location
Hours
Reviews
4.9
152 reviews
5 stars
148
4 stars2
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the staff for their professionalism, knowledge, and attention to detail.
Customer Care
Many reviews highlighted the friendly and caring nature of the staff, making patients feel comfortable and valued.
Service Efficiency
The clinic is noted for its efficient service, with quick appointment scheduling and minimal wait times.
Expertise
Several customers commended the audiologists for their expertise and thorough explanations regarding hearing aids and treatments.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific services, such as ear plug fittings.
- JQJanie QuirozDec 26, 20255.0I’m writing on behalf of my aunt to express my deepest gratitude for the exceptional care she received at this clinic. Brian Gamez, (hearing instrument specialist), was incredibly knowledgeable and patient throughout the entire process. What also helps is that he is bilingual. From our initial appointment to the fitting of her hearing aid, she thoroughly explained everything in a way that was easy to understand. He even walked us through the process of putting on the device and helped us navigate the app on my phone to control the hearing level. Brian Gamez’s expertise and kindness truly made a difference in my aunt’s life. I highly recommend this clinic to anyone in need of hearing care. I had a very negative experience with a different ENT who was not patient or accommodating to my aunt’s disabilities. Overall, I had a 10/10 experience at this clinic.
- JWJoanie WatsonNov 2, 20255.0Kathryn and Brian were so helpful and kind! I really appreciate their professionalism and attention to detail.
- FMFadil MoralicSep 14, 20255.0Everyone and everything was good and professional. Thank you
- PMPatty MurfeeSep 1, 20255.0Great experience! Brian is helping me to get the most out of hearing aides.