Allergy Partners of Central Texas

Reviews

• JM

  Jessica Mignone

  Jun 26, 2024
  1.0
  My shot clinic on Lamar moved to this location and immediately became 100x worse. I used to be in and out of the original clinic in 30 minutes flat. Now it can take over an hour because after I sign in it takes them 20-30 minutes just to call my name. The best part is, they often have 3 people working back there, and everyone is just sitting around, staring at their computers, chatting, doing nothing. The waiting room is overflowing and sometimes there's nowhere to sit, but that doesn't speed them up. I've started my stopwatch after signing in to see how long it takes them to call me and one time I left after 40 minutes without getting a shot because I ran out of time waiting for them. The problem is most definitely their staff. On one occasion one of the old staff members happened to be there and she called my name 4 minutes after I signed in. I didn't even have time to set my stopwatch. Sadly, I never saw her again and it's back to half an hour of wasted time for the rest of my life, I guess.
• RR

  Raysha Rivera

  May 14, 2024
  5.0
  Excellent service all workers very kind and the Doctor took the time to explain the things and the plan and he took the to talk and ask questions to my daughter I'm very very satisfied and definitely recommended
• NS

  Nicholas Scott

  Jan 3, 2024
  1.0
  Huge quality of life drop from the merger due to vastly increased pre and post injection wait times. I've considered stopping patronage to this doctor's office multiple times in the few months because this has turned each shot that was previously a total wait time pre and post injection of 25 minutes, to now a total time of 45 minutes MINIMUM, but more likely 1 hr and 10 minutes on average. Dear clinic, If you are going to increase post injection times...be smart... reduce pre-injection wait times by flexing where your nurses are, in the back of the office or in the front giving shots. Also, shame on y'all, if you double your patient list, and don't double your staffing, of course you are going to run into a problem such as this. Y'all have been merged for over 4 months by now, all growing pains should be gone, and issues fleshed out. It all boils down to greedy practices maximizing their money money money. Would not recommend anyone to begin your allergy maintenance with a company so non-patient-centric.