Planet Fitness

Reviews

• DR

  Douglas R

  4 days ago
  5.0
  Very clean facility. Very friendly people and everything works properly. What else can you ask for? Excellent customer service, anything you need they are happy to help. I havent had a membership at a gym for about 15 years and wasn't sure who to choose since theres a lot of options. I found the ease of the app to be a factor in my decision to go with planet fitness and they are in a perfect location. The machines are all clean and run properly. Ive noticed people cleaning the seats and handles (they have squirt bottles and paper towels stations in several locations) which is nice. I got the 25 dollar a month membership (black pass) because I like using the tanning booths and massage chairs on top of the workout equipment. I have only used the stand up tanning booths and found it be easy to use and the rooms and booths were clean and modern. The massage chairs were also clean and modern and easy to use. The staff at the front activates it all for you and all you have to do is sit down on the chairs or stand up in the case of the tanning booths, you literally just press start and it begins on a timer (i was a little worried because i never know how to use those touch screens or what buttons to press). Also, I say modern because I havent been to a gym that has those options and thats a HUGE factor in me going with planet fitness and they make it all easy to use and do it all with a smile on their faces. They are amazing people and I love visiting this place keep up the good work!! Last thing, when I go its not super busy and I love that you can check on the app and see how busy it is.
• DS

  Dan S

  Nov 14, 2025
  5.0
  The gym and locker rooms are clean. All the basic workout equipment is here and in good shape.
• AA

  Amen-Ra

  Oct 30, 2025
  2.0
  Yikes..The locker rooms stinks, From day to day the smell seem like stuff is left in the locker room, then there is mold in the corners of the locker, Saddened,if the lockers are not clean the equipment is dirty also..Get it to gother Arlington..Good location but dirty gym.. Response: I don't speak with managers as I am not an employee..I am a customer..My role is different from the role of an employee or business owner..If I can see the filth or smell the odor for a fews days, then it's clear that it a choice( or standard) rather than a random moment..Its clear..I stopped at a few random things I observed..A full review becomes a call to OSHA Dept of Health..I m simply requesting that a daily cleaning of the locker room is requested..It not a hard request..By the way..mold shut a building down until it treated.. Update 2: I thought this was a random issue but this really tge standard..
• CW

  CM Wright

  Oct 19, 2025
  5.0
  I’ve been here a few times. All the staff was great and the club looks great too. Nice and clean! A special shout out to an employee. His name is Idrees. My car battery ran down in the parking lot. I came into the club looking for help. He jumped up and said he had cables. He really went the extra mile. He came out and helped me get my car jumped He was so sweet about the whole thing as well. He happened to be on his break too I think. I was blown away by his kindness.
• AO

  Arlindo Oliveira

  Oct 19, 2025
  5.0
  This is one the best planet fitness I ever been. The place is huge and they have a lot of variety of equipments.

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