Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
412 reviews
5 stars
371
4 stars
7
3 stars2
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Bianca, Dede, and Charles for their exceptional service.
Product Availability
Some customers expressed frustration with pricing discrepancies and issues related to product availability, particularly regarding lens orders and promotions.
Repair Services
The store received positive feedback for its quick and effective repair services, with several customers noting that their glasses were fixed promptly and at no charge.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding prescription accuracy and customer service issues.
- SDSribhav DanthalaJan 5, 20265.0Bryan was absolutely awesome best service 10/10!!!!
- JFJennifer FloresDec 7, 20252.0I am disappointed! This was our first time to this LensCrafters location and walked in excited to get my son’s new glasses. I did do my homework on the website before coming in and had a pair of glasses and lenses already picked out but I wanted my son to try them on before purchasing so I figured since the promotion said online and in store we’d go in person for a more personal experience. On the website it says 50% off lenses with the purchase of frames online and in store. I spoke to someone which happened to be the store manager (a guy) and was going to move forward with the purchase however the price for lenses was higher in store for the same exact thing. I showed him what my checkout price was and he said online was a different price because it comes from a different supplier so no 50% of lenses. I clarified with him what he had entered into the system for the lenses a second time and he confirmed yes sorry it’s more in store for the lenses we only give off 30% for the special right now, but never actually showed me. We left, disappointed and with no glasses. This is not what the website says, online it clearly says 50% lenses. I do believe he was putting additional add ons to the lenses and that’s why the lenses weren’t coming out to the same price. The store managers misrepresentation of LensCrafters is sending people out the door with no eyeglasses, that are in need of them. I do not recommend this location.
- DADe'van AlexanderDec 3, 20255.0Absolutely phenomenal and professional staff at the Parks Mall location. The Specialist expedited my prescription and I was able to walk out of the store with my near frames within 45 minutes! They also have a larger selection of frames to choose from! I highly recommend this location. Thank you.
- CGCarol GutierrezDec 2, 20251.0Placed an order for complete set of glasses, called before Thanksgiving and and employee said that they had shipped but due to the holidays to call back. Today is Tuesday, I have been calling the whole day and have not been able to speak to an actual person about the status of my glasses. The recording says to wait 2 whole days to get a call back. I feel like you should be able to reach someone at the location sometime during the day, maybe not during peak hours, but at least be able to speak to someone.
- RCRussell ChandlerNov 30, 20255.0Bianca is an utmost professional. She took top notch care of me. Well done!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions and Blue-violet light filtering lenses, and a variety of designer eyewear brands.
Which premium eyewear brands can I find at LensCrafters?
LensCrafters offers designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance, and which plans are included?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are LensCrafters' hours of operation?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online using the LensCrafters booking link provided in their profile or by calling their main phone number at +1-817-472-5050.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup for eyewear products.
Are there any other eyewear and optician stores near LensCrafters that I can visit?
Nearby eyewear and optician stores include Visionworks, Ta Eye Associates, and Eyecare PRO, which offer additional options for eye care and eyewear purchases.
What other shopping and fashion stores are near LensCrafters for a complete shopping experience?
Around LensCrafters, you can find a variety of stores like rue21 for women's clothing, Chacos and Shoe Show for shoes, and PacSun for men's clothing and fashion accessories.
What nearby places can I visit for relaxation or entertainment before or after my appointment at LensCrafters?
You can visit China Day Spa for relaxation, Tilt arcade for entertainment, or enjoy a meal and dessert at The Cheesecake Factory at Parks at Arlington nearby.