HeartPlace Arlington South

Reviews

• DW

  Delores Wunderlich

  Nov 18, 2025
  2.0
  Same issue with trying to schedule an appointment. Originally I had an appointment on October 6th. For some reason I decided to call to verify my appointment. They could not find it. The person who answered the phone did not ask me to schedule a new appointment. The next day Ai called and finally had someone answer the phone after 45inutes. She was very nice and rescheduled my appointment for Dec. 1st. I contacted the office today to verify my appointment again. It was not there. Im not sure what is happening at this office, but, it is not good!
• JB

  Jan De Bee

  Oct 13, 2025
  5.0
  The next day I got right through and made my appointment. whatever was going wrong with the phone system seens to have been corrected.
• MH

  Marc Hill

  Oct 2, 2025
  1.0
  I have tried for 3 days to get ahold of someone at your office after I received a call I missed to schedule my appointment. For 3 days I have been on hold for over 30 minutes each time and haven't spoken to anyone. I have lost faith in this office and will be moving on to another cardiologist. Glad I looked at the reviews, they are accurate.
• SM

  Steven Midkiff

  Aug 27, 2018
  3.0
  Although I have had no problems with the staff, there is 1 doctor to be aware of. Dr. Michael Graceffo has a horrible attitude. I was a patient at USMD hospital and he came by to see me for cardiology. He told me he was reluctant to see me and had an attitude the whole time. In no way did I feel like he was listening to me or wanted to be in the room. My nurse thanked him on his way out and he just said, "Whatever." and walked away. I have spoken to others that have seen him and found out that this was not an isolated incident. Apart from him, I recommend Heart Place but steer clear of Dr. Michael Graceffo.