AudioNova

Reviews

• AD

  Alberto DeLeon

  2 days ago
  5.0
  She explained how the how the hearing aids worked. The testing of hearing was great. She explained how she was going to test on how well I could hear or how much hearing Ability I had lost. She explained. the type of here in aids that were available. Shaq did a great job , and thank you.
• CP

  Connie Peterson

  May 7, 2022
  5.0
  I have severe hearing lose.. when I got th o the office the person at the desk greeted me, and then I saw the doctor he is very nice. He did my hearing test, and then after he was done we picked out my new hearing aids. I pick them up in 1 week.
• NC

  Norine Carnevale

  May 28, 2021
  4.0
  My mother and I started with Connect Hearing about 10 years ago. We first went to the north Dallas office, which I believe is no longer there. We have also been to the Irving office. But we settled into the Arlington office because of the staff there. However, the staff have changed a lot in these 10 years. Recently I have been frustrated with the way they are doing service. I live 40 minutes from the office, so when I go, I want full service. For some odd reason, they want to constantly have me come back. Why should I make three trips when two is enough? What are they benefitting by making me drive there three separate times? I loved Dr. Cindy Collier. She was the audiologist for a few years who cared about her patients and gave superior service. She moved up the ladder, I believe, and the service has not been consistently the same ever since. I am disappointed. I like my Phonak hearing aids. But I have been very disappointed with the personnel and service ever since Dr. Collier left the office. Today I came home from a hearing test and a "cleaning". But she insisted I had to come back to get a deeper cleaning and then still wait another week for the aids. Why did she not keep them today? Give me loaners and then I come back next week to get my original ones, all nicely deep cleaned. This was never done this way before. Maybe I should charge them for my gas and time?
• DL

  D. Lobo

  Jan 15, 2020
  5.0
  True professionals. Far superior to all their competitors.
• KJ

  Keith Joiner

  Jul 20, 2018
  5.0
  Thanks so much to the professionals at Connect Hearing! Cindy did a great job help me get the hearing that help me the most. Always friendly, always ready to help. Thanks again!

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