Arc Hospice & Palliative Care is more than a hospice service, we are a team committed to providing compassionate care with dignity and respect, making each moment count for our patients and their loved ones.
We serve the Dallas-Fort Worth area, including Dallas, Denton, Johnson, Ellis, Parker, Tarrant and Wise counties.
Our team is dedicated to enhancing quality of life for our patients, and on-call services are available after-hours to respond to urgent needs and questions. Our areas of expertise include diagnosis-specific care, Veterans care, dementia care, pain and symptom management, grief support, and more. We strive to ensure comfort, dignity, and respect for each patient while educating families on the full range of hospice benefits.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.