Northwest Texas Healthcare System in Amarillo, Texas, is an acute care facility and medical center that has been serving residents of Northwest Texas since 1924. As a designated tertiary care academic institution, the hospital provides patients with advanced technological innovations for the diagnosis and treatment of a wide range of clinical conditions. We are fully accredited by The Joint Commission and a Joint Commission-certified Advanced Primary Stroke Center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.