This profile is uncertified and using publicly sourced data
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About
Home Health Care ServiceOccupational TherapyPhysical TherapistSpeech Pathology
Caprock Home Health Services (CHHS) is the largest family owned home health agency in Texas and we celebrated 40 years in business in 2023. We have 12 locations across Texas with our Corporate Headquarters located in Lubbock, TX. Our mission is to keep our clients safe, comfortable, and independent in their home. CHHS provides licensed and certified services including nursing and therapy (PT, OT, ST) as well as providing Personal Attendant Services (caregiving) to our clients. We have expanded into Remote Patient Monitoring (RPM) to further interact with our clients (especially rural) when we cannot physically be in the home. We look forward to serving you or your loved one when our services are needed.
Location
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.