PTConcepts of Allen

Reviews

• BW

  Barbara Wilson

  Oct 2, 2025
  5.0
  I can’t say enough great things about my experience with Dr. Josh. After my shoulder replacement, I was nervous about the recovery process, but Dr. Josh guided me every step of the way. He was knowledgeable, patient, and encouraging, always taking the time to explain the exercises and make sure I felt comfortable. Thanks to his expertise and personalized care, I regained strength and mobility much faster than I expected. The atmosphere was always positive and supportive, which made a huge difference in keeping me motivated. The ladies at the front desk were very friendly and helpful. If you’re looking for a physical therapist who truly cares about his patients and delivers excellent results, I highly recommend Dr. Josh.
• HH

  Hadiie

  Aug 5, 2025
  5.0
  Great customer service and treatment. The front desk made my visit easy and they are very welcoming. They went above and beyond to guide me through this process and made sure I was taken care of. Dr. Brandon makes sure you are heard and helped with my back pain. Dr. Daniel and Dr. Josh make physical therapy fun to do. They also helped with my back pain. They were very nice as well. I would recommend this clinic to everyone.
• MV

  Marvin Villatoro

  Aug 5, 2025
  5.0
  Dr. Daniel is a professional and my experience with him was amazing. He helped me with my shoulder tendonitis. Definitely recommend.
• TP

  Taylor Payne

  Aug 5, 2025
  5.0
  I have been going here for years and absolutely love it, on top of the types of treatments being my favorite (I have been to quite a few different places and love the PT and recovery treatments, they have the best) the team brings a ton of value. Chelsea and the front team are always so kind and always go out of their way to make sure I’m comfortable and looked after. Daniel has always been my PT and asks questions and actually listens which unfortunately is rare at other spots. I even recommended my fiancé to go when we didn’t know what was going on with an injury and he took great care of him as well as recommended options to do as alternatives at home to try and not have to come in constantly, which again is rare. A lot of places I’ve been to are pushy even if you don’t really need repeat appointments, I felt like they actually wanted me to get better and stay better. Highly recommend!
• LS

  Linda Sult

  Aug 4, 2025
  1.0
  THIS PLACE TAKES YOUR MONEY AND THEN THEY DON'T REFUND YOU ONCE YOUR INSURANCE HAS PAID!!! We have been dealing with this office since March which at that time they provided excellent PT care. This review is to not say anything bad about their PT quality. But we paid the full amount even after we had paid or deductable and now we have been attempting to recover the overpayment of more than $700 and they are not communicative at all! A 3rd party takes over the books and they are not accurate at all! They also offered a free chiropractic session and then billed our insurance $600 and then since insurnace paid around $300 they showed us as owing them $300 when we did not request this service but they offered that day for free. WE have been emailing, calling and calling and providing them with spreadsheets of documentation of the EOB, and they should have charged us $12 per visit when we paid $120 and now they have more than $700 of our money and they are not returning! RUN!!!! Choose another honest facility.

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