Planet Fitness

4.2
208 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1449 W Duranta Ave, Alamo, TX
78516, United States

Hours

Reviews

4.2
208 reviews
5 stars
140
4 stars
24
3 stars
17
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for being clean and well-maintained, although some reported issues with specific areas like the women's restroom.

Staff Attitude

Feedback on staff was mixed; while some customers found them friendly and helpful, others reported rude behavior and unprofessionalism from certain employees.

Crowdedness

Several reviews mentioned that the gym can get very crowded, making it difficult to use equipment and leading to a frustrating experience.

Equipment Issues

Customers reported problems with broken or poorly maintained equipment, which affected their workout experience.

Customer Service

There were numerous complaints about poor customer service, particularly regarding management and the handling of membership issues.
  • SB
    Santiago Bautista
    Oct 20, 2025
    3.0
    I feel very good in this gym, but there is only one problem the female employees have a bad character when you ask them for help, for example, in the massage beds. That's supposed to be why I'm paying for my membership.
  • JZ
    Josue Zapata
    Oct 14, 2025
    5.0
    This planet fitness is the best constantly being clean it's always making sure to help out clients and is always open 24/7 making it the best of I've seen
  • JH
    Jorge Hernandez
    Oct 10, 2025
    1.0
    Don't recommend this location, equipment doesn't work and it's always dirty. Management is so rude and they don't care about members.
  • VS
    Victor Suchil
    Oct 9, 2025
    1.0
    Way too packed, way too many people go to this gym. Takes forever to work out because of all the people. Gym is way too small and too crowded, service also sucks, employees are not the friendliest probably because it's so busy, they always run out of disinfectant, paper towels so machines are not always clean and even if they are clean they're usually broken I would definitely not recommend this location.
  • GG
    Gofa Go
    Oct 7, 2025
    2.0
    The women’s restroom smells terrible and it seems like it is never disinfected/cleaned. Like there just use water with the paper towels nasty 🤮

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Alamo, TX?

Planet Fitness in Alamo, TX is open 24 hours every day, from Monday through Sunday.

What services does Planet Fitness in Alamo offer?

They offer Classic Access, Mobile App, Free In-Club Fitness Training, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, Half Price Cooler Drinks, and more.