Aspire Fertility

Reviews

• MS

  Maddison Sobey

  5 days ago
  5.0
  My husband and I did our first consultation and we really felt comfortable with Dr. Rivas. Easy to talk with, she answered all our questions and explained everything with great detail. Made an uncomfortable topic easy to talk about and now we are more comfortable with our next steps in our process.
• AM

  Alma Moreno

  Mar 23, 2026
  5.0
  Hoy fui por información aser a de fertilidad des que entre con temor y incertidumbre se fueron al hora de acercarme a recepción me atendieron súper bien dándome la bienvenida y me dieron información espero pronto volver
• TH

  Tiffany Hsiao

  Mar 19, 2026
  1.0
  Extremely disappointed with the billing communication at Aspire. Before my treatment, the office explicitly confirmed my insurance would cover both the procedure and the labs. Now, I’m stuck with unexpected bills from both Aspire and Labcorp. My insurance representative suggested a simple coding review with my physician's office(Aspire), but Aspire’s billing department is a 'one-way street.' They force you into an online portal and ignore requests for a phone call or further clarification from their online portal messages. It’s impossible to resolve a financial discrepancy when no one will actually speak to you.
• AK

  Addie K

  Feb 19, 2026
  1.0
  I contacted Aspire after having a bad experience with clinics in my home state. Aspire is a 4 hour drive from me, but I was willing to make the trek. I had a video consult with Dr. Rivas and she seemed great--my review is not directed at her, since I never even got to meet her. She suggested I come in for tests/procedures that had to be done on a certain day in my cycle. No problem, we have been on this journey 6 years, and everything she suggested seemed great. I was told to call at the appropriate time. I did, but unfortunately that was during the blizzard in Jan 2026, so we decided to wait till this month. I went back and forth on the app with someone about which tests were actually being done, and while they were kind, they seemed incredibly confused and couldn't answer a simple question. I thought I can just clarify everything the next month. Well, its now "next month" and I called the office and spoke with Charlie (he's not horrible, but he's also not the nicest person I have interacted with. I wish clinics would have nicer people on the phones. But I digress...) Charlie told me to message my team on the app. He also informed me that there were still forms I had to sign. I was flabbergasted that no one had gotten this done in the past month. I messaged the team letting them know that what was going on and no one got back to me. Keep in mind, these tests can only be performed 3 days out of the month, so timing is extremely important. I first messaged them at 3pm and again at 5pm with no reply. It is not the next day at 11:30 and still nothing. I can only have the procedures done tomorrow, otherwise we have to wait ANOTHER month. I wasted an entire month on this clinic, and now I have to start over somewhere else. I just dont understand why they feel its okay to treat patients like this. It might just be a regular day at work for them, but to fertility patients its our entire lives, our entire futures, that these doctors hold in their hands. And they don't seem to care. I am deeply disappointed, heartbroken, and angry. There is no excuse for treating patients like this. I do NOT recommend this place. (Just as I posted this, they got back to me, and their reply does NOT help them. I was told last month my tests had to be done on cycle day 2-4, and today they are telling me its 4-11. They have also, indeed, dropped the ball on scheduling the procedure and going through insurance, etc. Again, Deeply deeply disappointed and I am so glad I never let these fools near me.)
• GH

  Gina Herman

  Dec 31, 2025
  5.0
  I literally just had my consult with Dr. Mansfield two days ago, and I can say without a doubt that my husband and I are in the right place for our IVF journey. I feel heard, cared for, and encouraged. I got insurance breakdowns, message from my nurse, welcome packet, and financial info the NEXT day! ♥️☀️