Visit your neighborhood Market Street Pharmacy located at 4450 Buffalo Gap Rd, Abilene, TX for a convenient and friendly pharmacy experience! You will find our knowledgeable and professional pharmacy staff ready to help fill your prescriptions and answer any of your pharmaceutical questions. Additionally, we have a variety of services for most all of your health needs and accept most forms of insurance. For more information, stop by or call (325) 695-4690 today!
Customers consistently reported extremely long wait times, often exceeding an hour, both in-store and at the drive-thru.
Staff Attitude
Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor customer service.
Prescription Availability
Frequent issues with prescriptions not being ready or in stock, leading to significant delays and customer dissatisfaction.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards negative experiences.
AR
Alex Ramsaier
Dec 26, 2025
1.0
The slowest, worst pharmacy I have ever used. Literally drive a man to insanity sitting in line- inside or drive through. Just awful service every time. Save yourself some misery and transfer your meds to anywhere but here, holy hell.
SS
S S
Dec 18, 2025
1.0
Prescriptions will take an eternity and rude staff. Called and was told my prescription would take three hours. I stoped by six hours later before close. Waited in line for 40 min to be told it would be another 45 at the window. Just awful when you are waiting on antibiotics!
KA
Knut Asbjornsen
Nov 28, 2025
5.0
I fill my meds here (and frequent Market Street generally), everyone is really nice, and really wants to help you get your meds as affordably as possible. And will go out of their way to make sure that happens. But, if you've ever gone to Market Street, it's ALWAYS busy, and their pharmacy is no different. Don't expect a 15 minute pick-up. Call in early before you do your grocery shopping. They'll try get them done.
LV
Lisa Vaughn
Nov 22, 2025
1.0
Today, November 22, 2025, I went through the drive-thru. A man took my information and insurance card. Then walked away and after almost 10 minutes a rude woman named Rachel came to the window to tell me something. I said I’m sorry what? She then started talking to me so slow like I was dumb or didn’t understand. Her facial expressions said everything. I said I’ll just take my insurance card back. She said you want to talk to MY pharmacist I said yes and she never came to the window. Again I asked for my insurance card at least 2-3 more times. She walked away and gesturing thumbs up several times. Rachel, if you don’t like your job and don’t want to wait on customers, clearly working in the public is not for you. Because of you, I will no longer be a Market Street Pharmacy customer.
LB
Liliana Baeza
Nov 20, 2025
1.0
Market Street Pharmacy is getting one star because you can't go lower than that. They never have your meds ready! It's ludicrous. I understand if you're short-staffed, but if your store isn't equipped to run a pharmacy, then don't have one.
I don't know why I continue to use Market Street. At this point, it's my fault for choosing Market Street. I will wait in line for a minimum of 30 minutes, but sometimes it can be 40-75 minutes. I have personally waited 40 minutes and about 1½ hours. AND THEN it's my turn & 6/10 times it's still not ready!! My refill was placed ~6:40 pm on Wednesday, Nov. 19th. It is now Thursday, November 20th, 1:46 pm, and it's still not ready, lol, what on earth! This is no joke.
Half the employees are decent; the other half are rude.
Market Street, if you see this, feel free to respond. I am willing to renew my CPhT license to help y'all and customers!!
Please find a better and more efficient way to run your pharmacy.
Frequently Asked Questions About Market Street Pharmacy
Where is Market Street Pharmacy located?
Market Street Pharmacy is located at 4450 Buffalo Gap Rd, Abilene, TX 79606, USA.
What are the regular hours of operation for Market Street Pharmacy?
The pharmacy is open from 8:00 AM to 10:00 PM Monday through Friday, and from 8:00 AM to 8:00 PM on Saturdays and Sundays.
Does Market Street Pharmacy accept insurance and what payment methods are accepted?
Yes, Market Street Pharmacy accepts most forms of insurance and payment options including American Express, Cash, Check, Discover, MasterCard, and Visa.
What pharmacy services does Market Street Pharmacy provide?
Services include blood pressure monitoring, diabetes consultations, medication review, specialty pharmacy, prescription transfers, vaccinations, worker's compensation, medication disposal bins, and a pharmacy drive-thru.
Can I manage my prescriptions online for Market Street Pharmacy?
Yes, Market Street Pharmacy offers easy, quick, and free online prescription management.
How can I contact Market Street Pharmacy for more information or assistance?
You can call Market Street Pharmacy at (325) 695-4690 for help with prescriptions or any pharmaceutical questions.
Is Market Street Pharmacy welcoming to the LGBTQ community and does it accept walk-ins?
Yes, Market Street Pharmacy welcomes the LGBTQ community and accepts walk-ins for pharmacy services.
What nearby supermarkets can I visit before or after going to Market Street Pharmacy?
Nearby supermarkets include United Supermarkets and Market Street grocery store, where you can shop conveniently before or after your pharmacy visit.
Are there dining options near Market Street Pharmacy for grabbing a meal?
Yes, you can enjoy nearby dining options such as Soup Man, ZENSHI Handcrafted Sushi, Buffalo Wild Wings, Joe's Pizza, Perini's Steakhouse Buffalo Gap, Subway, and Popeyes® Louisiana Kitchen.
Can I get a coffee or dessert near Market Street Pharmacy?
Yes, Starbucks and Shaved Ice Shack are nearby for coffee and desserts, and Dirty Dough Cookies offers bakery items and smoothies.