Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
171 reviews
5 stars
146
4 stars
6
3 stars
4
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jana, Alexis, and Shelly providing exceptional service.
Repair Services
Many reviews highlighted the quick and efficient repair services offered, with customers expressing satisfaction with the repairs done on their glasses.
Appointment Wait Times
Several customers expressed frustration with long wait times for appointments, indicating a need for improvement in managing scheduled visits.
Product Quality Issues
There were complaints regarding the quality of certain frames, particularly with peeling issues, and dissatisfaction with the handling of these concerns by staff.
Store Environment
The store was noted for being clean and organized, contributing to a pleasant shopping experience.
- DWDon WoodDec 1, 20255.0Professional, polite and extremely helpful! Thought id have to send my glasses in but the young lady solved the issue while I was setting there! Thank you very very much!
- JSJordan SaengrathNov 24, 20255.0While I wasn’t able to get the frames I wanted, Jana had provided excellent customer service and never pressured me into getting anything I didn’t want. If stopping by I would highly recommend talking with her about all your glasses needs!
- JFJames FarquharOct 20, 20255.0Very professional group of girls @ the Abilene Mall Office
- MWMary and Doug WolcottOct 11, 20255.0Alexis is our new favorite person, thank you
- SMsonia morenoOct 11, 20255.0The person who helped us was very friendly, explained everything and everything was quick and easy. They also give us a good discount. We were very satisfied
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at the Mall of Abilene location?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Ray-Ban Meta.
Can I use my vision insurance at LensCrafters in Abilene?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Mall of Abilene?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters in Abilene?
You can schedule an eye exam online using the reservation link provided or visit their website to book your appointment.
What payment options are accepted at LensCrafters in Abilene?
LensCrafters accepts multiple payment methods including American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters in Abilene offer in-store pickup?
Yes, LensCrafters offers in-store pickup service for your convenience.
What popular restaurants are near LensCrafters in Mall of Abilene?
Nearby dining options include Chick-fil-A for fast food, En Fu Express for Chinese cuisine, Dante's Pizza serving Italian food, and El Chico Cafe offering Tex-Mex dishes.
Are there other eyewear or optical stores near LensCrafters in Abilene?
Yes, Sears Optical is located nearby offering eye care services, providing customers additional options for optical needs.
What shopping options are available near LensCrafters at Mall of Abilene?
You can explore various stores near LensCrafters such as Kirkland’s furniture store, Foot Locker shoe store, GameStop video game store, Dillard’s department store, and multiple clothing and accessory stores like Torrid and AbercrombieFitch.
What is the best way to get to LensCrafters if I am visiting the Mall of Abilene?
Since LensCrafters is located inside Mall of Abilene at 4310 Buffalo Gap Rd, using local transit stops near the mall or visiting nearby popular stores such as Sears Optical or Chick-fil-A can help guide you to the location easily.