LensCrafters

4.6
169 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4310 Buffalo Gap Rd, Abilene, TX
79606-2761, United States

Hours

Reviews

4.6
169 reviews
5 stars
144
4 stars
6
3 stars
4
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with specific mentions of employees like Jana, Alexis, and Shelly providing exceptional service.

Repair Services

Many customers expressed satisfaction with the quick and efficient repair services for glasses, highlighting the helpfulness of staff in resolving issues.

Appointment Wait Times

Several reviews noted long wait times for appointments, with some customers expressing frustration over delays despite having scheduled times.

Product Quality Issues

There were complaints regarding the quality of certain frames, with customers experiencing issues such as peeling and dissatisfaction with replacements.

Store Environment

The store is described as clean and organized, contributing to a pleasant shopping experience.
  • JF
    James Farquhar
    Oct 20, 2025
    5.0
    Very professional group of girls @ the Abilene Mall Office
  • MJ
    Mary Jackson
    Oct 11, 2025
    5.0
    Great!
  • MW
    Mary and Doug Wolcott
    Oct 11, 2025
    5.0
    Alexis is our new favorite person, thank you
  • SM
    sonia moreno
    Oct 11, 2025
    5.0
    The person who helped us was very friendly, explained everything and everything was quick and easy. They also give us a good discount. We were very satisfied
  • CE
    Colby Ernst
    Sep 27, 2025
    5.0
    Alecia was fantastic and very quick to help me with repairing my glasses. Absolutely recommend coming here for your glasses and repair needs.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.