Kroger Pharmacy

Reviews

• JK

  Judy Knowlton

  Feb 25, 2026
  1.0
  Horrible service. Had a Rx called in. Got the notification that it was received. Then one that said it was ready for pick up. I drive down. Then get told that it only says " take 1" but because it didn't say how many times a day they refused to give it to me. I stood there 30 min finally asked if they had contacted the Dr. Was told" we are working on it" finally I walk back out to get my phone. I call the dr office. Got answer immediately. Explained situation. They re-sent. I still had to wait forever for them to simply change the label.
• KK

  KnoxGuy

  Sep 4, 2024
  1.0
  I've used this pharmacy for about a year since moving to the area. Mostly because it's close by. I've had several issues with them being out of medications from time-to-time and would have to either have it transferred to another pharmacy in the area which actually has inventory, or wait on them to get an order. Yesterday was the last straw. A separate doctor ordered a prescription I already take. I called to see if my prescription was ready, and I was told that I could not have anymore of my blood pressure meds for a month. I was puzzled, she told me that my insurance wouldn't cover it. So, I asked her if I was just supposed to go without it? She replied, "I guess you can pay in cash." She was snooty with me the whole time. I"m told the prescription which was called in around lunch will be ready around 7p (Which is when they close), and I figure this just trying to discourage me from going that day. My wife and I show up at 6:45p. The cashier greeted us and got my name. She told us it wasn't ready, following with a very snyde "we told you 7. It will all be filled then." I said no problem, we'll pace the store. We returned at 7. They were completely out of one of my meds, on girl is telling me they only have half of another med, the pharmacists walks up and confuses everyone even further. I told them to just restock all of their meds and I will transfer my prescriptions to Walmart. These girls don't have it together. Then they decided to open a second Pharmacy register when there were about 10 people in line and they wanted to get out at closing time.
• SS

  Sam Soto

  May 5, 2017
  5.0
  I love this pharmacy and everything they do for my family. We would not go anywhere else!

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